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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
The bed was extremely hard, I don’t like a extra firm mattress, the bathroom didn’t have any outlets, this was very inconvenient. There wasn’t a coffee pot in the room. The location was great and the staff was very nice and helpful. The room was very clean.
Business response:
Zila, thank you for reviewing our hotel. We're glad our location was ideal for you and that you were impressed with the service provided by our staff. However, we're sorry for you were not completely satisfied with our beds and for not meeting some of your expectations. Please know our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We hope you will give us the chance to make it up to you. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Kyle, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Great hotel, was greeting by a nice lady. The room already had the heater on which was nice because it was cold outside. There is plenty of parking and light in the parking lot. The area is quiet and the room I stayed was good. very clean for sure. It’s my second time staying there.
Business response:
Marcos, thank you for returning to the Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our hospitality. It is always a pleasure to have you as our guest, and we look forward to your next stay. Sincerely, Hotel Management
Business response:
Will, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Nice clean room with extra amenities like cable, fridge and microwave. WiFi wasn’t the best, but it worked well enough. Just had to wait about minute or so to let it load. Sink and shower tub, in order to let the water drain, you had to pull up the drainage clog. Wasn’t too noisy in where you could hear other people around. I recommend this place.
Business response:
Mark, thank you for being our guest at Extended Stay America and for recommending us to future travelers. We are pleased to know you enjoyed your clean and comfortable accommodation. It was a pleasure to have you here, and we look forward to your next stay. Sincerely, Hotel Management
good trip Awesome
Business response:
Amber, thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. It was our pleasure serving you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Got back to the room smelling like someone smoked in it! Not happy at all.
Business response:
We apologize for the smell you experienced on your stay. We work hard to provide a clean and comfortable environment, and we are sorry the smell compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.