This profile has been claimed by the business owner or representative.
Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
reliable accommodations we have stayed here several times , never had a problem...very consistent
Business response:
Thanks for being our loyal guest at Extended Stay America and taking the time to share your feedback online. We are pleased to know you had a great stay with us and that you were impressed with our hospitality. It was a pleasure serving, and we hope to see you again soon. Sincerely, Hotel Management
No smoking ... that's a joke! Even though this was a smoke free hotel, the smell of cigarette smoke was awful. Previous occupants of my room must have been smoking no-stop. Front desk provided some spray but it didn't help. Even my clothes and personal items smelled bad when I left.
Business response:
Jim, thanks for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we apologize for the odor issue. Your experience is shared with our housekeeping department to do a deep cleaning of the rooms. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention as we can address it appropriately. It was a pleasure serving you, and we hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Nice place Room was a little small, and need parking for cars with trailers.
Business response:
Thank you for your feedback. We are pleased to know you were overall satisfied with your stay with us, but we are sorry for the inconvenience you experienced with our parking facility. We have taken a note of your feedback. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Keeneland trip There were a few minor maintenance issues among the five rooms we occupied, but nothing major. The property sits right next to a busy highway. There are lots of restaurants in the area. Keeneland and the airport are within 10 minutes’ drive.
Business response:
Thank you for staying at Extended Stay America during your trip. We are glad you had a nice time with us and that you liked our convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
We were very pleasantly surprised at how clean and comfortable our room was. All the amenities you need when traveling. Very quiet. Hot water with good pressure. It made our trip much more relaxing by having a place like home.
Business response:
Kathy, thank you for staying at Extended Stay America. We are thrilled to read you had a great time with us and that you loved your well-appointed room. Thanks again for making us your home away from home. We look forward to your next visit. Sincerely, Hotel Management
Great Stay My stay was great. Staff was awesome. I stayed for 8 days and i loved the area. My only concern was there was no housekeeping to clean the room. But overall...everything was great.
Business response:
Therese, thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We would like to inform you that, to respect the privacy of our long-term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. We appreciate the review and look forward to having you as our guest again.... read more
Number 1 choice to stay in Lexington Everything is always great with our stay here. If it weren't, the wonderful staff promptly makes it the best possible.
Business response:
Ethel, it was a pleasure having you as our guest at Extended Stay America. We are thrilled to read you were treated exceptionally well by our staff. Everyone from our team has appreciated you for highlighting their efforts. Reviews such as yours mean a lot! Thank you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Despite a no smoking policy, I got a room that was obviously smoked in. Only 1 night stay, so not a huge deal, but will ask to inspect room before staying.
Business response:
Thank you for your review. We are sorry for the smoke odor you experienced in your room and regret the inconvenience it caused. We have strict policies where we prohibit smoking in some areas so I appreciate you bringing this to our attention so we can address it appropriately. Thank you for staying with us, and we hope to welcome you once again to our hotel. Sincerely, Hotel Management
Business response:
Alberto, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.