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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We were only there for one night after a day at Keeneland. Was convenient for our one night stay.
Business response:
Thank you for your reviewing your stay. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
The staff was very friendly but the room was average to below average. The bathroom was clean but the towels are small. The queen bed seemed clean but the sheets didn't seem to fit properly or were too small. The A/C worked fine but I froze because the sheets were too small and paper thin.
Business response:
Steve, thank you for the feedback about your stay at our hotel. We are happy to know that you liked our friendly associates, but we are sorry for not meeting your expectations with our rooms. Your review will be discussed with the management team to see where we can make improvements. It was our pleasure serving you, and we hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Not one of the better Extended Stay Motels Room was clean and pest-free. Bed was very spongy. The AC unit didn't work very well -- the room was hot when off, then very cold for the 2-3 minutes when the unit was running. For the price, I expected nicer conditions. I booked the room a few weeks in advance of our stay, however there was noticing else available in Lexington for a comparable price.
Business response:
Jim, thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked the comfort of our beds. That being said, we are sorry for the inconvenience you had experienced while here. Your feedback will help us to improve our future guest experiences. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
The room was clean However, under the bed was old food and dirty paper plates.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit. Our team is committed to providing clean, comfortable and well-maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
lull bitsy tabular fine becall oncemore tollybread frankly. Smells like potable potables in potable characterization into remuneration.
Business response:
We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Sincerely, Hotel Management
Positive but noisy where we were located This hotel was a great location , clean ,with good amenities. The only down side was that we were located by the elevator and so it was very noisy with people coming and going and found sleeping difficult . I would ask for a room away from these e its next time. The kitchenette was nice but didn't have any utensils , dishes or pans to use .
Business response:
Julie, thank you for sharing your experience at Extended Stay America. We are glad to know you loved the convenience of our location and were impressed with all that we offer. It was a pleasure hosting you and we hope to see you again soon. Sincerely, Hotel Management
Business response:
William, thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in making this happen for you. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
Great Stay I WOULD STAY AGAIN
Business response:
Wilson, thank you for being our guest at Extended Stay America. We are glad to know you had a good time here and were satisfied with all that we offer. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Ok place to stay This place is alright...not the best but adequate....
Business response:
Steve, thank you for being our guest. We are happy to know you loved the convenience of our location and were happy to know your overall experience was a pleasant one. However, we’re sorry for the inconvenience you had here. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We hope the positive aspects of our visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.