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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Adequate The first room we were given was not ready- beds weren't made, garbage cans weren't empty. The desk staff got as a clean room promptly. The bathroom door had no lock on it. The beds were comfortable, location was good, coffee was very good. Adequate.
Business response:
Stephanie, thank you for being our guest. Although you had an overall pleasant stay and were impressed with our location and courteous associates, we are sorry for the inconvenience you had with your initial room. We will be sure to share your feedback with the entire team and will use it as a training tool to improve our performance. We appreciate you choosing us and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Bri'Anah, thank you for sharing your complimentary rating. We appreciate you choosing Extended Stay America and hope to host you again soon. Sincerely, General Manager
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Andy, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, General Manager
Business response:
William, thank you for sharing your 4-star rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
It was not the most comfortable place. Seemed to attract lots of riff raff. The beds are stiff and sheets cheap and rough. Breakfast bar in the morning was quite disappointing.
Business response:
Michael, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked some aspects of our hotel. That being said, we were sorry to read that you did not thoroughly enjoy our complimentary breakfast offerings. We will certainly follow-up with our food and beverage team to see where we can do better. Thank you for your feedback, and we hope to see you again soon. Sincerely, General Manager
Business response:
Earl, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, General Manager
Perfect place to stay Well maintained facility like almost new. Staff were friendly. Room was clean and comfortable. Tons of restaurants, stores are just walking distance. It is way worth than what paid for. Happy customer.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Reviews like yours make our jobs so rewarding, and we hope to have the pleasure of hosting you again in near future. Sincerely, General Manager
Quiet area i Very comfortable beds & real hot water. Fairly clean with friendly staff. My only downfall with my stay was they don't check daily for trash & towels. Never once asked if I needed my room cleaned.
Business response:
Sharron, thank you for taking the time to review your stay. We are happy that you liked our friendly associates and the comfort our beds provide. However, after reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, this service is conducted on a weekly basis, although we are always happy to provide it at your request for a minimal fee. We hope you give us another ch... read more
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 4.2 star rating with 1,221 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.