Extended Stay America - Lexington - Nicholasville Road

Business response:

We appreciate you taking the time to write a review about your stay at Extended Stay America. It is great to read that you were impressed with your well-equipped room. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, Hotel Management 

Business response:

Thank you for your kind rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are pleased to know you had a pleasant visit and that you were impressed with most aspects of our hotel. However, we are sorry for the noise issues you had while being here. We are sorry we were not aware of this problem as we would have been happy to try and resolve the issue or move you to another suite. We look forward to seeing you again soon! Sincerely, Hotel Management 

Business response:

Linda, we are delighted you had an excellent stay at Extended Stay America. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management 

Business response:

Thank you for your fantastic review! We're pleased you stayed at Extended Stay America and even more pleased that you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

Thank you for posting a review of your stay. We apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Thank you for the 5-star rating. We are delighted your visit with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Jason, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we couldn't hit the mark of your expectations. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management 

Business response:

Thank you for taking the time out of your busy schedule to post your complimentary rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, Hotel Management