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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was very professional I would definitely return due to the supportive staff. They did a wonderful job...
Business response:
Karen, thanks for the 5-star review of Extended Stay America. We are happy to know you were awed by our spectacular hospitality and that you had an excellent time with us. Everyone from our team has appreciated you for highlighting their efforts. Thanks once more for being our guest, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
215 bathroom ceiling peeling. Staff is nice nasty and I usually have great,staff from sthat america
Business response:
Thank you for your recent stay with us and for the candid review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Although your experience is not typical of our service delivery, we obviously have room to improve, and we assure you we will. We hope you will consider giving us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
If you’re looking for just a room to sleep in and really don’t need any amenities, this is fine. It’s close to restaurants and the staff can help direct you to your destination. The cabinets and interior seems very “dated” but adequate for a quick night stay.
Business response:
Jeff, thank you for staying with us. We are glad you liked our convenient location and courteous service. However, we are sorry we missed meeting some of your expectations. We value your feedback as it will help us improve our guest experience moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Madison, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
Best hotel of our 5 day trip :) We stayed in 4 motels before our stay here and hands down this was the nicest, cleanest and most comfy hotel of our trip. We stayed the last night of our trip here and it was a most pleasant stay. Redeemed our Hotels.com rewards and paid $13 and some change for the night. Totally made our night and ended our trip on a wonderful note. Would highly reccomed and stay here again without hesitation.
Business response:
Susan, thank you for choosing Extended Stay America during your trip. We are delighted you had a pleasant time here and that you liked our well-kept property. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
Great place to stay. Quiet and off the main strip but right next to and close to everything.
Business response:
David, thank you for staying at Extended Stay America. We are delighted to read you had a great time here and that you liked our convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Nice but dirty Upon arrival I went to put my clothes away and there was a blood sugar test strip (used) inside of one of the drawers. After pulling the comforter back, I saw a dead flying ant. And the window seals were covered in cobb webs with small spiders and debris.
Business response:
Angela, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for the cleanliness issues you encountered in your room. We have shared your feedback with our housekeeping team for review and action. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Very friendly staff and willing to fix any problem. Love the kitchen set up too.
Business response:
We are delighted you had an excellent stay at Extended Stay America. It’s great knowing you loved every aspect of our unique hotel, especially the excellent service from our staff. They will be happy to hear their efforts made your stay memorable! We appreciate your business and hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management
Okay stay My stay was ok. I'm not sure if the room was supposed to be cleaned everyday but the two days I stayed i had to go to the lobby to get linen
Business response:
Chris, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. I would also like to inform you that, to respect the privacy of our long term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.