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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay! The hotel people were very friendly and helpful. The area was great!
Business response:
We are delighted you chose Extended Stay America for your visit and we are happy to know our team made your stay memorable. We appreciate the acknowledgement of our hard working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
More Modern Than Expected - A Little Noisy The place was actually more modern than I had anticipated, and was in good condition. The staff was very, very friendly. My room was on the backside of the hotel, which is close to a main road, so it was pretty noisy, which was a bummer. Bed was comfortable, but the pillows were pretty hard. Also, not sure if this is a thing at the Extended Stay, but I was there three days, and got no maid service
Business response:
Robert, thanks for being our guest. We are happy to know you had an overall nice stay and liked our friendly staff. However, we are sorry for the difficulties you encountered and the inconvenience they caused. Since we are an extended stay property, housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, but we are happy to offer it to you at a minimal fee. We hope to have the opportunity of hosting you again soon. Sincerely, Hotel Management
Very kind people The people behind the desk (especially an "old lady") were very friendly and helpful. I would repeat hostal again. They could improve the breakfast though.
Business response:
Alfonso, thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Bare-bones “extended-stay” facility Overpriced given the undisclosed lack of maid service, poor basic amenities, bad Wi-Fi, and “free” breakfast that consists of coffee, mini-muffins and granola bars on a shelf in the office. The staff is friendly.
Business response:
Bill, thank you for staying with us and letting us know you liked our courteous service. That being said, we are sorry our facilities were not to your satisfaction and regret the inconvenience it caused. We value your feedback as it will help us improve our guest experience moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
reliable accommodations we have stayed here several times , never had a problem...very consistent
Business response:
Thanks for being our loyal guest at Extended Stay America and taking the time to share your feedback online. We are pleased to know you had a great stay with us and that you were impressed with our hospitality. It was a pleasure serving, and we hope to see you again soon. Sincerely, Hotel Management
No smoking ... that's a joke! Even though this was a smoke free hotel, the smell of cigarette smoke was awful. Previous occupants of my room must have been smoking no-stop. Front desk provided some spray but it didn't help. Even my clothes and personal items smelled bad when I left.
Business response:
Jim, thanks for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we apologize for the odor issue. Your experience is shared with our housekeeping department to do a deep cleaning of the rooms. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention as we can address it appropriately. It was a pleasure serving you, and we hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Nice place Room was a little small, and need parking for cars with trailers.
Business response:
Thank you for your feedback. We are pleased to know you were overall satisfied with your stay with us, but we are sorry for the inconvenience you experienced with our parking facility. We have taken a note of your feedback. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Keeneland trip There were a few minor maintenance issues among the five rooms we occupied, but nothing major. The property sits right next to a busy highway. There are lots of restaurants in the area. Keeneland and the airport are within 10 minutes’ drive.
Business response:
Thank you for staying at Extended Stay America during your trip. We are glad you had a nice time with us and that you liked our convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
We were very pleasantly surprised at how clean and comfortable our room was. All the amenities you need when traveling. Very quiet. Hot water with good pressure. It made our trip much more relaxing by having a place like home.
Business response:
Kathy, thank you for staying at Extended Stay America. We are thrilled to read you had a great time with us and that you loved your well-appointed room. Thanks again for making us your home away from home. We look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 4.2 star rating with 1,221 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.