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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Michelle, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Clean , good location for town activities, decent price Bring earplugs as noise form New circle road can keep you awake Grab and go breakfast very bad - muffins in cellophane and nature valley bars plus coffee or tea - that is all Needs fruit, yogurt, juice.
Business response:
Linda, thank you for being our guest. We're glad to know you were pleased with our well-kept hotel and that our location was ideal for you. However, we're sorry for the noise you experienced while you were here and for not meeting your expectations with our grab-and-go breakfast. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We will also share your feedback with our Brand Leaders, so they have knowledge of our guests' desires regarding b... read more
Graduation Trip to UK for my daughter This was a trip to Lexington, KY for my daughter’s graduation from UK. Upon arrival the outside looked clean and decent. Enter into the lobby to check in and was greeted nicely and polite. Had to wait because another person was checking in. Check in was very quick and simple. The agent explained everything to us and where our room was located. There is no daily cleaning service, have to bring your towels and wash cloths to the front desk to exchange them for clean ones, breakfast is in t... read more
Business response:
Casey, thank you for taking the time to review your stay at Extended Stay America. We're glad to know you liked your well-appointed room and that you had a pleasant experience. We appreciate your business and hope to see you again on your next visit to Lexington. Sincerely, Hotel Management
Property was good. Staff was nice when I checked in and checked out. The room was clean and good enough for a night. Location was good too.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Getaway
Business response:
Thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect feedback. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Affordable and clean. The decor may have been a little dated, but it was a clean, comfortable room. The rooms have a regular sized fridge, oven range and a microwave. Good location with many close restaurants. Would definitely stay here again.
Business response:
Jennifer, thank you for the wonderful review of Extended Stay America. We're thrilled to know you loved your well-equipped room and that our location close to several restaurants was convenient for you. It was a pleasure to have you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Good. It’s a good clean place. Just old appliances.
Cleaner rooms, smelled musty, no cups in room to drink from
Business response:
Thank you for choosing Extended Stay America. We're glad to know you liked your well-appointed room, but we're sorry for the smell you experienced during your stay and for the inconvenience you had due to our hotel policy. We assure you that we have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Also, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We hope t... read more
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 3.2 star rating with 2,287 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.