This profile has been claimed by the business owner or representative.
Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was comfortable and clean with an easily accessible central location. Staff were helpful, but oddly for a long term stay hotel to get basic cups etc. you needed to make a list and request it from the staff.
served it purpose for the money After a horrible experience with Quality Inn in Lexington, KY, the Extended Stay was welcoming and fine for the amount of money. Although the dresser drawer was broke and some of the molding on the headboard was pealing away, the entire room was clean and the kitchenette was nice to have.
Business response:
Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the room conditions you experienced. I will work with our staff to make sure are implementing preventative maintenance procedures. We are sorry for these issues, but are glad to read that we were able to provide you with a satisfactory stay overall. Your feedback is very important to us, so thank you for sharing. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
An okay hotel I stayed at this hotel for a conference nearby. The staff was really, really friendly. However, the room was dirty and loud.
Business response:
Thank you for sharing your experience with us. I appreciate your comments about our staff; however, please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will retrain our housekeeping staff and make sure we are implementing preventative maintenance procedures. I will also make sure we are thoroughly inspecting rooms prior to guest arrivals. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance... read more
In town for a Run the Bluegrass at Keeneland and stayed overnight. Very close to freeway and Keeneland.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
You Get What You Pay For Small and very basic room in a nice building. Bit of an odd location behind the K-Mart. Supposed to be 100% no-smoking rooms but evidently they have a lot of smokers for clientele. A sign in the elevator said that no one should throw butts off the railing as it sets the mulch on fire. Area where my room was smelled heavily of smoke and so did the parking lot. Giant spider in the bathtub made me cringe. Poor continental breakfast.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable room and great customer service. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Would stay again. Enjoyed our trip and stay in Lexington.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Convenient location to great shopping and restaurants. Uncomfortable beds small rooms.
Business response:
Thank you for the feedback about your stay at our hotel. Please accept our apologies that we were unable to exceed your expectations. Still, I am glad you enjoyed our convenient location. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Acceptable Extended-Stay Place The good: It's inexpensive, it's an extended-stay hotel, it offers a free breakfast, and it's on a bus line. The bad: The free breakfast is terrible, it's barely inside New Circle Road, and the housekeeping is weekly.
Business response:
Thank you for your review. I apologize that our breakfast was not to your expectations. Still, I am glad you had a positive stay overall and enjoyed our reasonable rates. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 4.2 star rating with 1,221 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.