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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Budget hotel that meets the need If you are seeking a budget hotel in a convenient location, then this hotel will work. However, realize it is located right next to a busy highway and there is auto/truck noise. Ask for a room on the north side. My room was clean and met my needs.
Business response:
Thank you for the feedback about your stay at our hotel. I am so sorry for the noise level where your room was located. Also I do apologize for the staff not being friendly. Please accept my apology. I really appreciate you bringing this to our attention. These issues will be addressed promptly to make sure customer service is a top priority. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Convenient and clean Room was very clean, freshly painted, bed was comfortable. Room size was a bit smaller but considering the price that was not a problem.
Business response:
We appreciate you taking the time to share your experience. It is great to see your satisfaction with the cleanliness of your room and how convenient our hotel was during your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Very clean! Stayed 4 days for Keeneland and UK football. Room was very clean and had kitchenette and full size fridge. Staff was very friendly and helpful. Convienent location also Will definitely stay there again!
had to stay here for a weekend because nothing much available in the area hotel check in staff staff very nice rooms small was missing a shower curtain air conditioner did not work well checkout staff very rude everything there was very clean and neat
Business response:
Thank you for the feedback about your stay at our hotel. I am so disappointed for the missing shower curtain and the AC not working well. I also do apologize for the staff. Please accept my apology. I really appreciate you bringing this to our attention. Further coaching of customer service and room cleanliness will be conducted with our staff. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 4.2 star rating with 1,252 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.