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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Late night fire alarm A little over priced, but everything in Lexingon is. You had to ask for things like dishes and the coffee maker at the desk, rather than have it in the room already. I was supposed to have an iron and irining board and just had the iron. That was okay on this particular trip. The big problem was when the fire alarm was set off by someone cooking in their ketchenette, because the smoke detectors "are so sensitive"! It was after 11 p.m. and then they couldn't turn it off for 20 minutes or more until the f... read more
Business response:
Thank you for the feedback about your stay at our hotel. Please know that we are sincerely sorry that your stay was not to your expectations. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. We continue work to improve our hotel, so I appreciate you providing us with your feedback. Thank you for bringing this to our attention. It would be our pleasure to have you stay again in the future to show our positive strides taken to enhance your experience with us.
ｺｽﾊﾟからいえば、こんなものかな。 Free Way出口から近く、わかりやすいロケーション。 Motor InnとHotelの中間レベル。 朝食はFront desk脇に置いてあるMaffin、Crunchy、Fruits、Coffeeを部屋に持って帰って食べるスタイル。
Smokey Smell The staff was very nice. The minute I walked into the room It reeked of smoke. I had to go out and buy Lysol. If they can't get the smoke smell out of the bedding, maybe they should buy new bedding. I'm glad I brought my pillow from home. The location is good. No pool. No fan in bathroom. Muffin, fruit, and coffee for breakfast was fine. To exit you need to go through the mall parking lot next door to get to a light.
Business response:
Thank you for your review. I appreciate your comments about our staff; however, I sincerely apologize for the smoke odors you experienced. I will make sure we are reviewing our cleaning and room inspection procedures moving forward. Thank you for bringing this to my attention.
Work in progress Mild construction
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that construction was going on during your stay. Still, we are delighted to know that we were able to accommodate needs with a positive stay overall. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Recent improvements seem to have paid off. I was glad to have had the experience that I did. I wasn't sure what to expect based on previous reviews of the property by previous guests, but my stay was indeed 5 out of 5 stars. The staff was friendly and didn't act like I was interrupting their day. Although there was still "work in progress" in other areas, we were unaffected and it was not noticeable to us other than upon arrival. Our room was clean and comfortable, stocked with towels and toiletries.
Business response:
Thank you for posting a review of your stay. I am delighted to read that you were pleased with our accommodating customer service as well as our comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Noisy night Room was alright, just a bit noisy at night. Walls must be paper thin.
Business response:
Thank you for posting a review of your stay. Please accept our apologies that you experienced noise issues during your experience with us. Still, I am glad to read that you had a positive stay overall. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
weekend getaway! Decent location and it was a peaceful place!
plesant staff. poor free breakfast unit was beeing repainted at that time and painters were very profesional.
Business response:
Thank you for posting a review of your stay. Please accept our apologies that our grab-and-go breakfast was not to your satisfaction. Still, I am glad to read that you were pleased with our staff and had a positive stay overall. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 4.2 star rating with 1,221 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.