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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s very close to most amenities. But the lobby smelled of smoke even though it was a no smoke hotel. But for the price, it’s worth a try
Business response:
Dear Lucky, Thank you for writing a review of your time with Extended Stay America! Your kind words about our location are greatly appreciated. We receive many great compliments about our location, so we are glad this made your stay perfect for your time in the city with a great price too. However, we are sorry for the smell concerns that you mentioned and will work on its improvement. We appreciate your business and look forward to seeing you again for a better experience. Have a great day! Sincerely,Hotel Management
My room had an odd odor upon entering. After a few hours of running the air conditioner, the smell seemed to be better. The traffic noise was very noticeable at night. The room was clean, but the hallways and stairwells were not. This facility showed signs of age and deterioration.
Business response:
Dear Susan, Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with your room, and we sincerely apologize for not meeting your expectations. We understand that noise outside our hotel, including traffic, can interrupt your comfort and rest. We sincerely apologize for this disruption and the frustration this undoubtedly caused during your stay. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate indivi... read more
All I needed. Definitely no-frills, but perfectly adequate. My remote control never worked, so I had to just let it stay on one channel for background noise. Really nice location. Helpful staff.
Business response:
Dear Minette, Thank you for being our guest and for posting your review. We are so glad we exceeded your expectations and that you thoroughly enjoyed your time with us at Extended Stay America. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with our team. We will ensure the remote issue will be fixed so that we can properly make it up to you on your next visit.Sincerely,Hotel Management
This was a nice area to stay at. Parking in front and back of property was properly illuminated. Friendly staff and a clean lobby. My only complaint was the smell of weed in the 3rd floor I stayed in. I didn't want that smell on my clothes!! Fortunately the smell didn't go through my door but only stayed in their room or hallway so I rested easy in the room. No noise to report as it was a nice and quiet place to stay at.
Business response:
Dear Sandra, We appreciate the excellent review. Thank you for taking the time to share your experience. Our entire team is invested in providing you with a memorable stay, and your positive comments motivate us to keep up the hard work. We hope Extended Stay America is your first choice the next time you visit the city, and we wish you all the best with your travels.Sincerely,Hotel Management
Wonderful staff, great layout, really comfortable bed, perfect room!
Business response:
Dear Deb, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great you enjoyed your comfortable suite, fully equipped kitchen, and friendly hospitality. Every team member is committed to ensuring our guest's comfort and having an excellent stay. So, thank you for recognizing their efforts. We will be sure to share your compliments with them.We hope to see you again soon!Sincerely,Hotel Management
Great
Awesome staff and accommodations
Business response:
Dear Brianne, We appreciate you taking the time to leave feedback regarding your experience at Extended Stay America. We're glad you enjoyed your stay and appreciate highlighting our comfortable suite and friendly environment in your review. We take pride in guests' satisfaction, so we are thrilled this was your experience. We will share your compliments to let them know their efforts were noticed. It was a pleasure hosting you, and we look forward to seeing you again on your next visit. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 4.2 star rating with 855 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.