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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient,clean and quiet. Drink machine wasnt working and there is no ice machine. Called the desk and said there were ice cubes in the trays in the fridge but ours was upside down in fridge
Business response:
Dear Linda, Thank you for your generous review of our hotel, Extended Stay America. It is good to know you had a nice time here. However, we are sorry for the inconvenience caused and will work on improving it and informing the guest on their arrival. We look forward to having you as our guest again whenever your travels bring you back to the city. Sincerely,Hotel Management
Ok for a night The mattress in the room was worn out and needs to be replaced. The rooms are needing an uplift. The staff was friendly and helpful especially when it came to the area.
Business response:
Dear KRISTIN, We appreciate your valuable feedback. While we regret any inconvenience regarding the mattress and room condition, we're pleased to hear you found our staff friendly and helpful in providing local insights. Your observations are important, and we'll use them to enhance our guest experience. We hope to have the opportunity to welcome you back for an improved stay.Sincerely,Hotel Management
It’s very close to most amenities. But the lobby smelled of smoke even though it was a no smoke hotel. But for the price, it’s worth a try
Business response:
Dear Lucky, Thank you for writing a review of your time with Extended Stay America! Your kind words about our location are greatly appreciated. We receive many great compliments about our location, so we are glad this made your stay perfect for your time in the city with a great price too. However, we are sorry for the smell concerns that you mentioned and will work on its improvement. We appreciate your business and look forward to seeing you again for a better experience. Have a great day! Sincerely,Hotel Management
My room had an odd odor upon entering. After a few hours of running the air conditioner, the smell seemed to be better. The traffic noise was very noticeable at night. The room was clean, but the hallways and stairwells were not. This facility showed signs of age and deterioration.
Business response:
Dear Susan, Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with your room, and we sincerely apologize for not meeting your expectations. We understand that noise outside our hotel, including traffic, can interrupt your comfort and rest. We sincerely apologize for this disruption and the frustration this undoubtedly caused during your stay. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate indivi... read more
All I needed. Definitely no-frills, but perfectly adequate. My remote control never worked, so I had to just let it stay on one channel for background noise. Really nice location. Helpful staff.
Business response:
Dear Minette, Thank you for being our guest and for posting your review. We are so glad we exceeded your expectations and that you thoroughly enjoyed your time with us at Extended Stay America. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with our team. We will ensure the remote issue will be fixed so that we can properly make it up to you on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 4.2 star rating with 823 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.