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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice room.
The staff was great super friendly but the hotel needs an upgrade asap. Everything is old. The carpet in the room super nasty, it had red stains all over and the smell in the room was pretty bad. Weed smell everywhere. The stairs going to the parking lot very dirty.
Business response:
Monica, thank you for sharing your experience at our hotel. We are glad you were pleased with most aspects of your stay and that you enjoyed the service our associates delivered. However, we apologize for the concerns that kept your stay from being perfect and the cleanliness issues you encountered. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope ... read more
It was ok, nothing special
Business response:
Dick, thank you for your recent stay with us, and we appreciate you taking the time to share your feedback. Our goal is to provide an excellent experience for every guest, we always want to know if we have room for improvement as we would love to ensure 100% guest satisfaction. We appreciate your business and hope to see you on your next visit to our area for a seamless visit. Sincerely, Hotel Management
Friendly helpful staff
Business response:
Mary, thank you for your review of Extended Stay America. We take pride in offering outstanding service to all our guests, and we are glad to know our team exceeded your expectations. It was our pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Loved the home The house was perfect plenty of space a quiet neighborhood. The host where great we will definitely be back!!
It was good except refrigerator didn’t work & there was pet stains on carpet & no hair dryer
Business response:
Harvey, thank you for taking the time to share your feedback. We are pleased to know you were overall satisfied with your time with us. However, we are sorry for not meeting all of your expectations. Your feedback regarding the refrigerator and cleanliness has been discussed with the respective staff for a quick review and action. Kindly, Hairdryer and certain in-room amenities are kept at the front desk to ensure its cleanliness and are always available upon request. We hope you will choose us again the next time you are in... read more
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 4.2 star rating with 855 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.