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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had an excellent stay after a very long trip to attend a funeral. My only negative comment is that the WiFi system wouldn't set up unless I entered my email address! That is extremely annoying. I travel a great deal, and I can't remember having been asked for such information before. I didn't use their WiFi service, a moderate inconvenience in what otherwise was an excellent stay.
Business response:
Linda, thank you for choosing Extended Stay America for your recent stay and for your kind comments. We were pleased to read that we exceeded your expectations with our service and beautiful accommodations. Your concern regarding the wi-fi will be shared with our team so that corrective measures can be taken. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the near future. Sincerely, Hotel Management
Room was spacious and clean. Noticeable odor in the hallways and room
Business response:
Thank you for choosing us. Although you had an overall pleasant stay, we apologize for the inconvenience you had. Your feedback concerning the odor issue is discussed with the concerned team to do a deep cleaning of your room. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you again soon at Extended Stay America. Sincerely, Hotel Management
Easy access , friendly staff , very good rates for what they are offering, will stay here again
Business response:
Thank you for the excellent review of Extended Stay America. We're thrilled to know you were impressed with the service provided by our wonderful associates and that you found us to be at a fair price. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Business response:
Koree, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
We will stay again... Sometime;-) Staff has offered acceptionable service!! Anything that we have asked for it about has been given appropriate consideration!
Business response:
Angela, it's so nice to read your positive review of your stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
The only thing that I didn't like was there was no elevators. No handicap ramp either. Other than that it was ok for an overnight stay.
Business response:
Thank you for choosing Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for not meeting some of your expectations. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 4.3 star rating with 879 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.