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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Nice hotel hotel near Stores a little tough getting into the driveway but nice could have a little better breakfast but okay
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked our well-kept hotel and our convenient location. We have taken a note of your feedback with regards to our grab-and-go breakfast as it helps us to enhance our future guests’ experiences. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management
Not so sure A three level hotel with no elevator. Separate entrance from main lobby was unlocked during our entire stay however it was set up for use of key to enter. Our room was located on the 3rd floor on the end by this door and people were in and out this door several times up until after 2AM (found this to be a bit odd as the parking lot was completely full of cars at midnight already so not sure who was all coming and going at that time of day) and the "banging" of the door could be heard in our room, also very diffic... read more
Business response:
We appreciate you for evaluating your visit to our hotel. We are sorry for the noise issue which impacted your stay and regret for not meeting your expectations for a comfortable stay. Our team wished they had been informed about these issues as they would have done their best to make your trip a better one. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management
Amazing It was very delightful the staff there was amazing they were very polite and professional
Business response:
Tracey, it's so nice to read your positive review of your stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. We look forward to your next stay with us soon. Sincerely, Hotel Management
Was woken up early in the morning by Maitance due to an odor in the hall that led to each room being checked....
Business response:
Aaron, thanks for choosing us. It is never our intention of disappointing any of our guests, but we are sorry for the inconvenience caused to you by disturbing your sleep. We hope this unfortunate situation will not deter you from choosing us again in the future. Sincerely, Hotel Management
Business response:
Charles, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Very nice facilities; the only minus was the slamming of room doors by other guests, but I realize management cannot do much about this inconsiderate and rude behavior.
Business response:
Kenneth, thanks for choosing Extended Stay America. We are delighted to read you had a great stay and that you enjoyed well-maintained facilities. However, we are sorry for the noise issue. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
very very comfy it's awesome. feels like home
Business response:
Thank you for being a guest at our hotel and for sharing your views with others. It was delightful to hear that you thoroughly enjoyed your stay at Extended Stay America. We love to make our guests feel at home so it is wonderful to hear that we accomplished that goal. Thanks for your comments. We hope to have the pleasure of welcoming you back again soon. Sincerely, Hotel Management
Business response:
Annette, we are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 4.2 star rating with 823 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.