Extended Stay America - Lexington - Tates Creek

Business response:

Thank you for being our guest at Extended Stay America. We are glad to know you were impressed with our friendly associates and that you liked the size of your room. Thank you again for choosing to stay with us, we hope to have the opportunity to host you again during a future visit. Sincerely, Hotel Management 

Business response:

Linda, thank you for choosing Extended Stay America for your recent stay and for your kind comments. We were pleased to read that we exceeded your expectations with our service and beautiful accommodations. Your concern regarding the wi-fi will be shared with our team so that corrective measures can be taken. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the near future. Sincerely, Hotel Management 

Business response:

Thank you for choosing us. Although you had an overall pleasant stay, we apologize for the inconvenience you had. Your feedback concerning the odor issue is discussed with the concerned team to do a deep cleaning of your room. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for the excellent review of Extended Stay America. We're thrilled to know you were impressed with the service provided by our wonderful associates and that you found us to be at a fair price. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management 

Business response:

Koree, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management 

Business response:

Angela, it's so nice to read your positive review of your stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management