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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
airport Staff was great, wasn't really sure of the whole spiral staircase and dungeon feeling of first floor, but room was great and overall no complaints
Business response:
Jeffrey, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We look forward to welcoming you back soon. Sincerely, Hotel Management
Constant noise during my stay There was a constant water noise during my stay in addition to the hotel being noisy. It was convenient to many things in Lexington.
Business response:
Thank you for choosing our hotel. We are glad to know you liked our location. However, we are sorry about the noise you experienced during your stay. We hope the positive aspects of our hotel will bring you back to us. Sincerely, Hotel Management
Clean, and fair price! Friendly staff. Free internet, spacious room (with kitchen) versus normal 1 bedroom hotel room.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you were impressed with our friendly associates and that you liked the size of your room. Thank you again for choosing to stay with us, we hope to have the opportunity to host you again during a future visit. Sincerely, Hotel Management
I had an excellent stay after a very long trip to attend a funeral. My only negative comment is that the WiFi system wouldn't set up unless I entered my email address! That is extremely annoying. I travel a great deal, and I can't remember having been asked for such information before. I didn't use their WiFi service, a moderate inconvenience in what otherwise was an excellent stay.
Business response:
Linda, thank you for choosing Extended Stay America for your recent stay and for your kind comments. We were pleased to read that we exceeded your expectations with our service and beautiful accommodations. Your concern regarding the wi-fi will be shared with our team so that corrective measures can be taken. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the near future. Sincerely, Hotel Management
Room was spacious and clean. Noticeable odor in the hallways and room
Business response:
Thank you for choosing us. Although you had an overall pleasant stay, we apologize for the inconvenience you had. Your feedback concerning the odor issue is discussed with the concerned team to do a deep cleaning of your room. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you again soon at Extended Stay America. Sincerely, Hotel Management
Easy access , friendly staff , very good rates for what they are offering, will stay here again
Business response:
Thank you for the excellent review of Extended Stay America. We're thrilled to know you were impressed with the service provided by our wonderful associates and that you found us to be at a fair price. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 3.4 star rating with 1,427 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.