Extended Stay America - Lexington - Tates Creek

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Shannon, thanks for choosing Extended Stay America. It feels good to know you liked having a fully-equipped kitchen in your room. Since we are an extended stay property, our guests often bring their personal items like hair-dryers, toiletries, and other items but these are also available upon request at the front desk. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your fantastic rating of Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to our area. Sincerely, Hotel Management 

Business response:

Leroy, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to read that you were impressed with our affordable rates and convenient location. Please come back to stay with us the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are glad to know you had a pleasant stay with us and that our location was ideal for your needs. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are happy to know you enjoyed your clean and comfortable accommodation. However, we are sorry our hotel was not to your expectation. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. We hope the positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management 

Business response:

Robbin, thank you for taking the time to review your stay at Extended Stay America. We’re glad to know you were pleased with our well-kept property and overall you had a nice experience with us. Please know every room has a full-size refrigerator which includes ice trays for our guests’ convenience and that is why we do not have the ice machine on the floors. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Business response:

Debbie, thank you so much for your awesome review of Extended Stay America. We’re thrilled to know our location was convenient for you and that you were pleased with our well-kept property. We appreciate you recommending us to future guests, and look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management