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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was supplied with basic cooking utensils and plates which was helpful. The rooms are small but functional and comfortable for a longer visit.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you loved your well-equipped room and that you had a nice stay here. Thanks again, and we hope to host you back soon. Sincerely, Hotel Management
Check-in was fast. Staff was nice. Keep in mind 3 floors, no elevators. Look elsewhere if you have mobility challenges. Room was not clean. I did not use the shower or tub because lots of hair not cleaned from prior visitor. Used the bathroom sink to bathe. Can’t tell visually if bathroom surfaces are really clean because of the texturing and colors. Cleaned bathroom sink, refrigerator, kitchenette sink and microwave myself. Carpet had not been vacuumed. Found toenail clippings and hair on floor next to bed. Wore sandals in ... read more
Business response:
Thank you for your feedback. We are sorry for the cleanliness issues you had in your room. We do not take these concerns lightly, so we are addressing this matter with our housekeeping associates immediately to take corrective actions so that it does not happen again. We also regret any other inconvenience caused to you during your stay. We encourage you to try us again in the near future and are confident you will enjoy a better stay. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Comfort Slept well
Business response:
Paula, thank you for staying at Extended Stay America. We are delighted you had a nice time here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Myghisha, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
This hotel was very nice. Good location
Business response:
Thank you for choosing Extended Stay America and for your terrific review. We’re delighted to know you loved all the expects of our hotel and that our wonderful location was convenient for your needs. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Carl, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Business response:
Robert, we appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 3.4 star rating with 1,427 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.