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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don’t expect much from breakfast. My husband and I stayed there for one night expecting to have breakfast the next morning, it’s a grab and go breakfast. Which is fine if they advertised it as such. It’s only prepackaged muffins, granola bars and coffee (which was not very good). Also when we were down stair getting “breakfast” the workers at the front desk were arguing. Very unprofessional. The room itself was very nice with a full kitchen. It was also very clean and well kept. Would we stay there again? Only if we had to.
Business response:
Thank you for choosing our hotel for your overnight stay. We are glad you and your husband had an overall nice experience and that you liked your well-equipped room. However, I am sorry for not meeting your expectations with our breakfast offerings. We have made a note of your feedback as we plan any changes to it. We hope you will choose us again whenever your travel brings you our way. Sincerely, Hotel Management
Business response:
Dustin, thank you for staying at Extended Stay America. It is a pleasure knowing you were satisfied with everything we offer and that you had an enjoyable stay. We look forward to serving you again soon. Sincerely, Hotel Management
Clean and well-equipped I checked in for a quick overnight stay and was very happy with cleanliness, staff friendliness, and the way the room was equipped.
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are delighted to read you liked our well-kept property and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Debra, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
quiet location Nice location. Close to restaurants. Very friendly and helpful staff.
Business response:
Nancy, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
When I need a room this is whee I come to. Wish deceive me more coupons to my email
Business response:
Mickey, thank you for being loyal towards Extended Stay America and for sharing your feedback. We are glad to know you had a good time here and were satisfied with all the aspects of your visit. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Good for the price Clean room, comfortable bed, friendly staff. Kitchenette was adequate. Certainly not the most updated appliances but good enough. Only complaint- the kitchenette is sparsely stocked and there should be a real cream option at the coffee bar.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our affordable rates and your well-appointed room. That being said, we are sorry if we missed meeting any of your expectations and regret the inconvenience caused. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
KHSAA yearly stay Stayed here last year, very nice and affordable. Same thing this year, very nice room and comfortable stay. The only thing I would like to see changed is to be able to view more channels on the TV. The NCAA tournament was on and there was a channel that was not offered at the hotel that had NCAA games on. I would also like to be able to view the TV in HD, it was not in HD so the channel viewing was blurry. Other than that, very nice experience.
Business response:
Thank you for taking the time to let us know we are meeting your needs in a clean and comfortable way! We are looking forward to having you stay with us again! Thanks!
Nice for the price. This was a strange little hotel-- I don't think there was an elevator in the place and the best way to get to the different floors was a spiral staircase in the lobby. The room was overall clean and comfortable with the exception of the remote control; it was horribly sticky and caked up with the residue of hundreds of other hands having touched it. Breakfast was simple, but yummy: coffee, muffins and granola bars. Staff was nice, hotel was mostly quiet and super convenient--less than half a mile from whe... read more
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our courteous service and convenient location as well as affordable rates. That being said, we are sorry if any inconvenience was caused while you were here. We value your feedback as it will help us improve moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 3.5 star rating with 1,389 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.