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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
quiet location Nice location. Close to restaurants. Very friendly and helpful staff.
Business response:
Nancy, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
When I need a room this is whee I come to. Wish deceive me more coupons to my email
Business response:
Mickey, thank you for being loyal towards Extended Stay America and for sharing your feedback. We are glad to know you had a good time here and were satisfied with all the aspects of your visit. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Good for the price Clean room, comfortable bed, friendly staff. Kitchenette was adequate. Certainly not the most updated appliances but good enough. Only complaint- the kitchenette is sparsely stocked and there should be a real cream option at the coffee bar.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our affordable rates and your well-appointed room. That being said, we are sorry if we missed meeting any of your expectations and regret the inconvenience caused. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
KHSAA yearly stay Stayed here last year, very nice and affordable. Same thing this year, very nice room and comfortable stay. The only thing I would like to see changed is to be able to view more channels on the TV. The NCAA tournament was on and there was a channel that was not offered at the hotel that had NCAA games on. I would also like to be able to view the TV in HD, it was not in HD so the channel viewing was blurry. Other than that, very nice experience.
Business response:
Thank you for taking the time to let us know we are meeting your needs in a clean and comfortable way! We are looking forward to having you stay with us again! Thanks!
Nice for the price. This was a strange little hotel-- I don't think there was an elevator in the place and the best way to get to the different floors was a spiral staircase in the lobby. The room was overall clean and comfortable with the exception of the remote control; it was horribly sticky and caked up with the residue of hundreds of other hands having touched it. Breakfast was simple, but yummy: coffee, muffins and granola bars. Staff was nice, hotel was mostly quiet and super convenient--less than half a mile from whe... read more
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our courteous service and convenient location as well as affordable rates. That being said, we are sorry if any inconvenience was caused while you were here. We value your feedback as it will help us improve moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Not the best. By visiting rooms of other guests, we determined there were several things lacking in ours. One of those, a room mirror, was pretty important. We also lacked a separate table or desk, a second chair, and a waste basket in the kitchen area. These would have made life easier. Also, this is a difficult hotel to manage if you have even slight physical impairments. Spiral staircases or/and flights of stairs are tough.
Business response:
We appreciate you choosing our hotel and for providing your review. It felt good to know you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. Your feedback for will help us improve our future guest experience going ahead. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Nice corner room with two windows! Very clean corner room. Wasn't expecting a such good kitchen! Had to ask for any pots pans or plate ware from the desk but not a worry. Friendly staff! Close to the highway. Thsnks for a pleasant stay!
Business response:
Thank you for taking the time to review your experience at Extended Stay America. We are delighted to read you liked having a fully equipped kitchen in your room and you were impressed with our friendly associates. On behalf of everyone here, we invite you to stay with us again the next time you are in our city. Sincerely, Hotel Management
Not too shabby... Interior is a little dated, but it was a decent place for a 12 day visit. We had a fully equipped kitchen should we have needed it, stove with an oven included, full size fridge/freezer, etc. All the basics you'd need for a couple weeks are here.
Business response:
Heather, thank you for sharing your nice comments regarding your stay with us at Extended Stay America. It's great to know you were happy with your well-equipped suite. We take pride in providing friendly service and homelike comforts for an enjoyable experience. We look forward to welcoming you back soon. Sincerely, Hotel Management
This place needs to update seriously. Also the bathtub was dirty and needs to be replaced. There was hair on the walls and the bed was not comfortable at all. The furniture needs upgraded as it has spots where it has faded. Invest in an update for better ratings.
Business response:
Sharon, thank you for staying with us and for the review. We are sorry for the cleanliness issue you experienced in your suite while here. We take pride in providing a clean, fresh environment for our guest and we are sorry we overlooked something during your stay. Your feedback has been shared with our Housekeeping staff to make sure this room receives a deep cleaning. We hope you will give us another chance the next time your travels bring you our way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 4.2 star rating with 855 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.