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Extended Stay America - Los Angeles - Arcadia
- Hotels
- Arcadia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall good room is accessible room. Shower is kind of inconvenient
Business response:
Thank you for staying at Extended Stay America. We are glad to know you were impressed with your well-appointed room and that you had a nice time with us. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
My night stay I had a great experience staying at this place, unfortunately the elevators were down and we had to take the stairs, but luckily I was on the second floor.
Business response:
Carlos, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Not a satisfied customer!! Unfortunately the bathroom needed attention and the beds were on rollers. After asking for service to the room twice, I never received it. The location of the hotel was great, just was not happy at all about the accommodations and I unfortunately will not return to that hotel.
Business response:
Thanks for taking time to share your review online. Although you liked our location, we apologize for the housekeeping issue and poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these issues from happening again. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Need improvement Convenient location but need improvement in overall cleaniness.
Business response:
Thank you for your stay at our hotel. Although you liked our location, please be rest assured that your comments have been taken as a learning tool and have been shared with the housekeeping team in an effort to improve our service. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
The staff was amazing and very helpful. I was satisfied with the hotel :) i loved the full kitchen it came with. Hope to come back soon! The front desk agent, I think her name was Anita, who checked me in on Saturday was super friendly.
Business response:
Jonathan, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you loved your fully-equipped kitchenette and were especially impressed by the service provided by our courteous staff. We will be sure to share your compliments with Anita for taking good care of you. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Was okay, mostly just furniture , no plastic cups for our beverages, view from our room was good Vending machines were out of order. Late check out was nice.
Business response:
Thank you for choosing to stay with us Extended Stay America. We’re glad to know you enjoyed the view from our your room and that overall you had a pleasant time with us. However, we’re sorry for the inconvenience you had due to our hotel policy. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We hope you will give us an opportunity to make this up to you on a future stay. Sincerely, Hotel Ma... read more
Business response:
Thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
This was a decent place to stay for the night. The hotel staff were very nice. The location was nice and quiet. But the floors were very dirty. The rest of the room was okay.
Business response:
Thank you for being our guest. We are pleased to know you were impressed with our associates and that you also loved our location. However, we are sorry for the cleanliness issue you experienced. We have made a note of your feedback and have shared it with the housekeeping team to be more diligent in their work. hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
The staff were pleasant and courteous . It was a nice location
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit the city. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Arcadia
How is Extended Stay America - Los Angeles - Arcadia rated?
Extended Stay America - Los Angeles - Arcadia has a 4.3 star rating with 1,414 reviews.
When is Extended Stay America - Los Angeles - Arcadia open?
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.