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Extended Stay America - Los Angeles - Arcadia
- Hotels
- Arcadia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There is no breakfast at all! The Expedia said it is including breakfast, so I booked it for business trip. But there is no breakfast at all just some coffee and a couple muffins for grab and go! Dirty room never stay again
Business response:
Please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the cleanliness issue you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
Shower head is old and leaking.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you had a nice stay, but we are sorry for the issue you had and regret the inconvenience it caused. Your feedback has been discussed with our maintenance team, and we look forward to seeing you back soon. Sincerely, Hotel Management
Good value hotel Economical hotel in a convenient location. Having kitchen facility is good. Fenced parking area feels more secure.
Business response:
John, thanks for being our guest at Extended Stay America. We are glad to read you found us to be a good value and that our location was perfect for your needs. Thank you again for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management
Close to Rose Bowl for Arroyo Seco Stayed 2 nights while attending Arroyo Seco weekend at the Rose Bowl..Epic weekend ! Close to restaurants. Desk was friendly and made ut easy to extend my stay 1 more day..They also went and made me Coffee afyer they haf put it all a way..very cool !
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know our location was ideal for your needs and that you had an enjoyable time with us. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nothing special Very basic but still got my check out date wrong so my door card didn't work and they never delivered the requested dish pack.
Business response:
Barbara, thank you for choosing our hotel for your recent stay. Please accept our apology that we were not as responsive to your requests as we should have been. We will share your concerns with our team members, and we will take corrective measures to make sure that the issues you experienced do not happen again. We hope you will give us another chance to show you the stay you deserve. Sincerely, Hotel Management
Great Place was very nice and clean. Close to shopping centers and restaurants
Business response:
Thanks for the wonderful feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all the aspects of your stay. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Problems signing into Wi-Fi. Lobby was dusty. Room was dusty. Original room had dirty sheets. Staff then changed me to a different room.
Business response:
Thank you for your review. Although you had a pleasant time here, we are sorry for the cleanliness and maintenance issues you had while here. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
Jeffery, thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Arcadia
How is Extended Stay America - Los Angeles - Arcadia rated?
Extended Stay America - Los Angeles - Arcadia has a 4.3 star rating with 1,414 reviews.
When is Extended Stay America - Los Angeles - Arcadia open?
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.