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Extended Stay America - Los Angeles - Arcadia
- Hotels
- Arcadia, CA
About this business
Location details
401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bed had some ants.. and shower ceiling was peeling
Business response:
Thank you for taking the time to review your stay We're sorry for the inconvenience you had due to the ants and the maintenance issue you encountered in your room. We have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. On a positive note, your overall rating suggests you had a comfortable visit, and we hope these positive aspects of your visit will help you choose us in the future. Sincerely, Hotel Management
Very comfortable... Very happy with my stay at this hotel. Clean, quiet, comfortable, excellent service and close to many venues. Overall, this was a good choice.
Business response:
Jorge, thank you for taking the time to review your stay at Extended Stay America. We're thrilled to know you loved our well-kept property and that our prime location close to several places worked well for your needs. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The rooms were a little out dated. I also found different hair strands in my bed that did not belong to me as well as an open condom wrapper underneath my bed. I was traveling with my son i am happy he didnt find it
Business response:
Jasmine, thank you for posting a review of your visit. We're sorry for the cleanliness issues you encountered in your room and the inconvenience you had due to it. Please be assured that we have discussed your concerns with our housekeeping team, and we're working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Sincerely, Hotel Management
Usually I’m not fond about extended stag however this one in this cute little town was perfect, I really enjoyed it and it was quiet, no homeless, it was perfect.
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Continental breakfast not available at 8:30 am Sunday June 30, and no oatmeal available at all! Very disappointing.
Business response:
Thank you for staying with us. We are glad you had an overall comfortable stay. However, we are sorry you were not able to take advantage of our grab-and-go breakfast. We appreciate you bringing this to our attention so we can continue to improve our hotel. Thank you again, and we hope to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Arcadia
How is Extended Stay America - Los Angeles - Arcadia rated?
Extended Stay America - Los Angeles - Arcadia has a 3.5 star rating with 2,657 reviews.
When is Extended Stay America - Los Angeles - Arcadia open?
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.