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Extended Stay America - Los Angeles - Arcadia
- Hotels
- Arcadia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was amazing and very helpful. I was satisfied with the hotel :) i loved the full kitchen it came with. Hope to come back soon! The front desk agent, I think her name was Anita, who checked me in on Saturday was super friendly.
Business response:
Jonathan, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you loved your fully-equipped kitchenette and were especially impressed by the service provided by our courteous staff. We will be sure to share your compliments with Anita for taking good care of you. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Was okay, mostly just furniture , no plastic cups for our beverages, view from our room was good Vending machines were out of order. Late check out was nice.
Business response:
Thank you for choosing to stay with us Extended Stay America. We’re glad to know you enjoyed the view from our your room and that overall you had a pleasant time with us. However, we’re sorry for the inconvenience you had due to our hotel policy. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We hope you will give us an opportunity to make this up to you on a future stay. Sincerely, Hotel Ma... read more
Business response:
Thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
This was a decent place to stay for the night. The hotel staff were very nice. The location was nice and quiet. But the floors were very dirty. The rest of the room was okay.
Business response:
Thank you for being our guest. We are pleased to know you were impressed with our associates and that you also loved our location. However, we are sorry for the cleanliness issue you experienced. We have made a note of your feedback and have shared it with the housekeeping team to be more diligent in their work. hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
The staff were pleasant and courteous . It was a nice location
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit the city. Sincerely, Hotel Management
Internet was uselessly slow. "Breakfast" was a box of granola bars.
Business response:
Peter, thank you for your review. We apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast and with our internet connectivity. We will make note of your feedback as we plan our breakfast offerings. We have shared your comments with our engineering staff and they have already addressed the issue. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Angelina was fantastic!!
Business response:
Kim, thank you for the wonderful feedback of Extended Stay America. We are thrilled to know you had a nice stay with us and that our courteous associates made it for a memorable one. Your compliments will be shared with Angelina for doing a great work. Thanks again, and we cannot wait for your next visit. Sincerely, Hotel Management
Great budget hotel and awesome location. The room is clean and has all basic items that you need. The hotel is a bit old and doesn’t have any ice machines. However, it is reasonable price and good location. It is about 10 mins away from Westfield Santa Anita, which is a great mall with many nice stores and new restaurants.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you found us to be a good value and that our location was perfect for your needs. We look forward to hosting you again soon. Sincerely, Hotel Management
Aceptable. NO tienen telefono ni sanitarios para los huespedes en el lobby. Las habiteciones tenia un olor desagradable. Desayuno muy limitado.
Business response:
Carmen, thanks for evaluating your experience at our hotel. Although you liked certain aspects of your stay, we apologize for falling short of your expectations for a perfect stay. Your feedback regarding the cleanliness issue and our breakfast offerings is shared with the concerned individuals in an effort to deliver better guest experiences going ahead. We hope you’ll give us a chance to serve you again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Arcadia
How is Extended Stay America - Los Angeles - Arcadia rated?
Extended Stay America - Los Angeles - Arcadia has a 4.3 star rating with 1,444 reviews.
When is Extended Stay America - Los Angeles - Arcadia open?
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.