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Extended Stay America - Los Angeles - Arcadia
- Hotels
- Arcadia, CA
About this business
Location details
401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
David, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
Overall, it was simply okay. Checking in was the problem. When originally called at 9:30am to see if it was possible to check in early, Dennis asked for a confirmation number and told us to call back later about 12pm or 1pm. When we called back later around 2pm, the lady said she could not find our reservation and there was a lot of confusion. It was very unfortunate and pretty annoying because I did not understand why we were not told when we called at 9:30am that our reservation was not there. Why when we provided a confir... read more
Business response:
Tashauna, thank you for being our guest. We sincerely apologize for the reservation issue you encountered at the time of check-in. Your feedback has been shared with the concerned teams to ensure we step up our game and deliver better service moving forward. Please consider staying with us again so we can provide you with a better experience. Sincerely, Hotel Management
I loved my stay. The staff was amazing they had my room available before check in time and that was perfect since we arrived ahead of time!
Business response:
Thank you for the fantastic rating and for all the wonderful things you had to say about us. The highest compliment we can receive is a guest who comes back time after time to stay with us! We are so glad you continue to enjoy our hospitality and comfortable accommodations. It is always our pleasure having you as our guest at Extended Stay America, and we look forward to your next visit with us! Sincerely, Hotel Management
only problem was the poor wifi connection and strength. the blankets were not very thick.
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback is appreciated as it will help us improve our service and facilities moving forward. Thank again for taking time to review your stay. We hope to welcome you back soon! Sincerely, Hotel Management
when I got to my room, the air conditioning was turned on and the room was very cold. I tried to turn on the heat, but it did not really work. Maybe it is turned up for the summer. It was not a comfortable temperature for sleeping, but I had no choice.
Business response:
Thanks for being our guest. We are pleased to know you liked our affordable price and that you had an overall pleasant stay with us. However, we apologize for the inconvenience you had in your room. Your feedback for the HVAC unit is shared with the concerned team to check and do the needful. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good stay Overall the stay was good. The room was relatively clean. There were old french fries under one of the beds. The outside traffic makes for a noisy room though.
Business response:
Jill, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Your feedback is shared with our housekeeping team to be more diligent going ahead. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Average Place is was nice just beds were average, hallways smelled like dogs and weed from the other guests. Overall not worth $100
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Its ok for the price..😊 stood here with my boyfriend and our 3 boys...they enjoyed it
Business response:
Malin, we are so happy you enjoyed all the aspects of our hotel. It is our goal to deliver a great value at a fair price and we like hearing that we have accomplished just that. Thank you for choosing the Extended Stay America, and we look forward to welcoming you and your family back soon. Sincerely, Hotel Management
Amazing visit I loved staying at the extended stay because it was clean, friendly and a very nice location. I will definitely stay again.
Business response:
Jeremy, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and courteous service. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Arcadia
How is Extended Stay America - Los Angeles - Arcadia rated?
Extended Stay America - Los Angeles - Arcadia has a 3.5 star rating with 2,658 reviews.
When is Extended Stay America - Los Angeles - Arcadia open?
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.