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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel could use updating. Had to ask for kitchen utensils instead of them already provided in the room.
Business response:
Dear Eben, We appreciate you sharing your thoughts about the condition of the hotel and the process for receiving kitchen items. To ensure cleanliness and hygiene for every guest, kitchenware is kept at the front desk and provided upon request. That said, we understand it can be inconvenient, especially when guests expect these items to be available in the room. Your comments regarding the property's condition will be shared with our team as we continue to explore ways to enhance the overall guest experience. We would like t... read more
Muy contenta con el servicio y sobre todo con la persona que me atendio en el front desk muy atento y amable felicidades
This is a great location. AC was not cold and Joe installed a new unit wi
Business response:
Dear Guest, Thank you for taking the time to review your stay at Extended Stay America. We're glad the location worked well for your visit, and we're pleased to know action was taken promptly when the cooling system wasn't working properly. It's important to us that guests feel comfortable and well cared for during their stay. Thank you for choosing to stay with us, we hope to have the opportunity to host you again during a future visit. Sincerely, Hotel Management
A convenient place to spend the night for a fast Busiens traveling trip. Friendly Staff . Happy staying
We had problems with finding parking for the bus.
Business response:
Dear Guest, Thank you for highlighting the difficulties you encountered with bus parking during your stay. We apologize for any inconvenience this may have caused. While our property offers parking facilities, accommodating buses can sometimes present challenges due to local infrastructure constraints. We will share your feedback with our team to explore potential solutions to better serve guests traveling with larger vehicles. We hope to have the chance to welcome you back so we can provide you with the flawless experience ... read more
This property was easy to get to and close to everything we’d need- a Costco 6 mins away for gas, Ralph’s, sprouts and CVS down the street and not too far from amusement parks. My only wish was that there was maybe more grass for my dog to be able to explore but we were able to go to a park nearby.
Business response:
Dear Guest, Thank you for sharing your experience with us. We are pleased to know our location made your visit convenient and that nearby options added to your overall comfort. We also appreciate your feedback regarding outdoor space, and while we understand the importance of pet-friendly areas, we’re glad you found a nearby park to enjoy. Guest insights like yours help us continue refining the experience for all travelers, including those with four-legged companions. We hope to welcome you back on your next visit to Extende... read more
Location is convenient. The one complaint I have that'll stop me from staying here again is that the shower had zero pressure.
Business response:
Dear Guest,We’re glad you found the location convenient and appreciate you sharing your feedback. We sincerely apologize for the issue with the shower pressure, and we understand how that would impact your stay. We will address this with our maintenance team to ensure this is resolved for future guests. Thank you for bringing this to our attention. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 3.2 star rating with 3,650 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.