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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Extended Stay America Hotel Los Angeles - Burbank Airport is located at 2200 W Empire Ave, Burbank, CA. This location is in the Northwest District neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The floor in the room and the hallway carpet was dirty. The windows were also dirty. The so called ",breakfast" consistedof a stale muffin and coffee.
Business response:
Dear Karen, Thank you for sharing your concerns. We apologize for the cleanliness issues you encountered during your stay and assure you that we will address them with our team to uphold our standards. We also regret that the complimentary grab-and-go breakfast did not meet your expectations, and we will share your feedback with our breakfast staff as we strive to improve the guest experience. We hope you’ll consider staying with us again for a much-improved visit.Sincerely,Hotel Management
Not too long but good enough. It had plenty of parking. Could use a touch of cleaning around the parking lot to look presentable. Front trash bin at the entrance of the building was over flowing. Friendly customer services, knowledgeable and very informative staff Receptionist. Spacious room with double queen size, plenty of storage and room for suit cases . Did have tiny roaches. A well size kitchen with decent refrigerator and freezer, electric stove and microwave available. The hallway did have a wierd moldy smell with a ... read more
Business response:
Dear Vane, Thank you for your feedback! We are pleased you found the parking ample and enjoyed the spacious room and kitchen amenities. We regret the issues you encountered and will address them with our team. We are glad you found our staff friendly and informative. Your comments help us improve, and we hope to welcome you back to Extended Stay America for a better experience.Sincerely,Hotel Management
It was ok
Business response:
Dear David, Thank you for taking the time to share your thoughts. We appreciate your feedback and are glad to hear that your stay was satisfactory. If you have any specific comments or suggestions on how we can enhance your experience in the future, please feel free to let us know. We look forward to the opportunity to provide you with an even better stay next time.Sincerely,Hotel Management
Not very clean
Business response:
Dear Marmi, Thank you for your feedback. We apologize for the cleanliness issues you encountered during your stay. This is not reflective of our standards, and we will address this concern with our housekeeping team to ensure improvements are made. Your comfort and satisfaction are important to us, and we appreciate you bringing this to our attention. We hope to provide you with a better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 4.3 star rating with 1,855 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.