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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms is clean and smelled fresh . Hallways and elevator smelled like mold and was humid with dirt rough . Pots and pans not available. Room was not reserved .
Very wonderful stay
.
I liked that it was walking distance to the shopping center. I did not like that the rug was ripped and stained, the outlet in the bathroom did not work.
Business response:
Dear Elizabeth, We're glad you enjoyed the convenience of being close to the shopping center, as many guests find that location adds to their overall experience. However, we're sorry the condition of the carpet and the bathroom outlet left a poor impression. Your feedback is important, and we’ve shared your comments with our team so these concerns can be addressed. We appreciate the opportunity to improve. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerely... read more
I booked a double bed room for a wedding for 3 nights; Room was large and spacious with kitchen and large beds; I had to ask for shampoo/body wash and I had to turnin the dirty towels for new ones at front desk; They don't clean room every day, just every 15 days or checkout or $10 if you request it; No pots and pans or cutlery (again ask for it at front desk); but location is walking distance to shops and resturants, target, REI, Lowes, etc.
Business response:
Dear Lucy, Thank you for choosing us for your stay during the wedding. We're glad you found the room spacious and appreciated the convenience of our location near shops and restaurants. Our front desk team is happy to provide toiletries, fresh towels, and kitchenware upon request, as these items are kept at the desk to ensure they are clean and ready for use. We also appreciate your feedback regarding the housekeeping services. We are committed to continually improving and going above and beyond to exceed our guests' expecta... read more
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 3.2 star rating with 3,770 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.