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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s a good place to stay base on location and surrounding areas
Business response:
Dear Ariane, Thank you for reviewing your stay at Extended Stay America. We're glad the location and surrounding area added to the comfort of your stay. Being close to local conveniences and attractions is something many of our guests appreciate, and it's great to know it worked well for you as well. We hope your overall experience was positive and that we'll have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
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Affordable and no frills hotel. If you want a clean affordable place in a good area this is your hotel. Not the fanciest place by far but nice enough and plenty of places to eat or shop near the hotel. The breakfast is coffee and oatmeal, not much of a breakfast if you’re looking for a hotel like that. But room had a kitche.
Business response:
Dear Justin, Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you found the property clean, budget-friendly, and conveniently located near dining and shopping options. We’re also happy the in-room kitchen provided the flexibility you needed. We have taken note of your comments regarding the breakfast offerings, as we are continually seeking ways to improve. We appreciate your feedback and the opportunity to host you, and we look forward to welcoming you again on your next visit. ... read more
The hotel and rooms are a bit dated with dark colors, but everything was very clean. There were no dishes in the kitchen. When I called the desk, no one answered. I went down and was told that all the dishes were dirty. I finally got them to find me a cup so I could make coffee in the morning. Their grab and go breakfast provided nothing I could eat: all carbs. This is not the kind of breakfast I was used to from other "breakfast included" hotels.
Business response:
Dear Cynthia, We're glad to know the room was well-kept, though we understand the overall atmosphere may have felt outdated. We apologize for the inconvenience with the kitchen supplies. Kitchenware is kept at the front desk to ensure that each guest receives items that have been properly cleaned and sanitized. We apologize that this process wasn't handled smoothly during your visit. As for breakfast, we currently offer a light grab-and-go option, which may not meet all dietary preferences, and we appreciate you pointing tha... read more
Just okay
Business response:
Dear Davie, We’re glad you gave us the opportunity to host you. While your experience was modest, we appreciate your choice to stay with us. We continually work to enhance the comfort, cleanliness, and overall quality of the property. Feedback from our guests helps us focus on areas that need attention, and we will use your experience as a reminder to aim higher. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Nice and quiet
Business response:
Dear Thitima, We are so glad you enjoyed the peaceful atmosphere! At Extended Stay America, we take pride in providing a relaxing and comfortable environment for our guests. Knowing you had a restful stay makes us truly happy. Thank you for sharing your experience. We'd love to welcome you back anytime for another great stay! Sincerely, Hotel Management
Microwave is rusty, sides of the cupboard had stains and didn’t get wiped off. Elevator area smelled of smoke even though it’s a non- smoking area. Other than that, everything else is good. Location is good as well.
Found someone else's hair under the sheets and the refrigerator is old and needs to be upgraded. No housekeeping provided for stays under a week, but you can request towels, etc. That said, the staff was very nice and the nightly rates are very reasonable and they're one of the few places that doesn't charge for overnight parking.
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 3.2 star rating with 3,700 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.