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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not even a cup in the room. no hair dryer
Business response:
Dear Daniel, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the missing cup and hair dryer. These items are available at the front desk upon request, and our team is always happy to assist. Your observations will be shared to help improve future stays. We truly appreciate you bringing this to our attention and look forward to welcoming you back for a smoother and more comfortable experience. Sincerely, Hotel Management
It was pretty neutral ... I mean, what do we really need in a motel: a bed, bathroom, TV, dogs allowed ... all that was just fine. But then you meet the staff. And that's when you realize why people love this place. I've never met a staff more like long term friends than "workers". The staff makes this good motel a GREAT motel.
Room was ok there lots of hair balls around the bed. The bathroom had bugs by the shower. Scared the living out of me. When I tried killing them they went under the wood panel behind the toilet. I did not have this problem the last time i stayed there.
Business response:
Dear Nette, Thank you for staying with us again. We are very concerned to read about the cleanliness and pest issues you encountered during your recent stay. We take these matters very seriously, and the room you stayed in will be carefully reviewed and treated as needed. Your feedback has been shared with our team to help prevent such situations in the future. We truly appreciate you bringing this to our attention and hope to welcome you back under better circumstances. Sincerely, Hotel Management
Cada vez que tengo que venir a Burbank sin pensarlo me quedo aquí , es un hotel tranquilo y seguro y la atención de recepción siempre es grato de todo sus trabajadores .
Business response:
Dear Stefany, We are delighted to hear that Extended Stay America in Burbank has become your go-to choice! It is wonderful to know you feel comfortable and well cared for during your visits. Our team truly appreciates your kind words and is motivated to continue providing a welcoming and enjoyable experience. We look forward to seeing you again on your next trip to Burbank and making your stay as pleasant as possible. Sincerely, Hotel Management
It was great
Central location
Business response:
Dear Joseph, Thank you for choosing Extended Stay America for your recent stay. We are pleased you enjoyed our excellent location; we are fortunate to have so many choices for shopping and dining nearby! Thank you for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 3.2 star rating with 3,770 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.