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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Extended Stay America Hotel Los Angeles - Burbank Airport is located at 2200 W Empire Ave, Burbank, CA. This location is in the Northwest District neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk people were pleasant. It was great that it had a kitchen. The bed was comfortable and the room well furnished. The floors weren't very clean. The air filters in the heating/cooling unit smelled bad... and supposedly the unit had just been cleaned. The bathroom sink drained very slowly (Room 409)
Business response:
Dear Claudio, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We will look into the instances you mentioned, as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Everything good
Business response:
Dear Harwani, It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city.Sincerely,Hotel Management
Everything was fine, there were towels, soap and hot water. The room had been cleaned but the sheets had a few hairs on them and a stain or two. Not great.
Business response:
Dear ANU, Thank you for taking the time to share your experience. We appreciate your positive note on amenities and cleanliness. However, we apologize for any inconvenience regarding the sheets. Your input is valuable, and we'll address this matter to ensure a more comfortable experience in the future. We appreciate your understanding and hope for the opportunity to provide you with a more seamless experience.Sincerely,Hforel Management
Not quite as advertised but adequate There is NO “grab-and-go” breakfast. Please stop advertising this immediately. No ice on-property, make your own was fine but having to wait for the process of it freezing left me to buy it at a convenience store in a quantity I did not need. The staff was friendly, apologetic, and professional. Nobody should had to apologize for their employer’s issues but they did. The property was clean and I was not worried about safety. Carpet was very worn, as was the furniture but the bed was comfo... read more
Could be cleaner but for the price the location is great. Walking distance from food and shopping. Highlight of the trip was being greeted by Jennifer at the front desk. She was friendly and very knowledgeable of the area and answered answered all the questions I threw at her. Even recommended great dining options. She had an amazing energy when I checked in and even when I checked out. She has great enthusiasm for her work and the pride she puts into her job is commendable. I don’t leave reviews often but she was worth taki... read more
Business response:
Dear Myer, Thank you for sharing your experience at Extended Stay America. We're delighted to hear that Jennifer made your stay memorable with her friendly demeanor and insightful recommendations. Your positive comments are truly appreciated, and we will make sure to recognize Jennifer for her exceptional service. We look forward to welcoming you back for another amazing stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 4.3 star rating with 1,855 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.