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Extended Stay America Hotel Los Angeles - Burbank Airport is located at 2200 W Empire Ave, Burbank, CA. This location is in the Northwest District neighborhood. This business specializes in Hotels & Motels and Other Lodging.
2200 Empire Ave., Burbank, CA, 91504, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Beds were hard and uncomfortable. Breakfast consist of coffee, prepackaged mini muffins and granola bars. Room is equivalent to Red Roof Inn or Motel 6 at 3X's the price.
Business response:
Richard, we are sorry to learn our beds were not to your expectations and that you were disappointed with our breakfast. We will make a note of your feedback as we plan any changes to our breakfast offerings. Thank you for choosing our hotel. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Worth for the money and Great Location 1. The room is spacious. 2. It has microwave and it's good for families. 3. The location is great. Target, Walmart, Costco are very close. There are lot of restaurants(Panda Express, Outback Steakhouse, Starbucks) are also in the same shopping complex. 4. Very close to universal studios Hollywood. The only drawback is the breafast. It's just muffins and Peanut butter Bars and Coffee.
Business response:
Thank you for being our guest at Extended Stay America. We are glad you had a nice time with us and that you were impressed with our apartment-style accommodations as well as the ideal location. However, we are sorry for not meeting your expectations with our breakfast. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast choices. Thank you for choosing us, and we hope to see you soon. Sincerely, Hotel Management
Cozinha boa, cama boa, ótima localização perto de lojas
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked your comfortable bed and the fully equipped kitchenette in your room. It is also great to read you liked our great location close to shopping. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
One stay was enough... The on the go breakfast was granola bars and individually wrapped muffins. Oh and instant oatmeal... some fruit or something not processed would have been appreciated. The hair dryer in the room was not working. It took 2+ hrs to get a blanket and a pillow. The vending machine for drinks was out of order and the vending machine for snacks gave the incorrect change and also ate a quarter. The elevator was creepy and the certificate for inspection expired in August 2019. The closeness to the Universal St... read more
Business response:
Sydney, thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Cleanliness and location. Friendly staff and very accommodating.
Business response:
Please accept our sincere thanks for reviewing your stay at Extended Stay America. We were delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Extended Stay America - Los Angeles - Burbank Airport has a 4.3 star rating with 1,855 reviews.
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.