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Extended Stay America - Los Angeles - Burbank Airport

3.2
  • Hotels
  • Burbank, CA

About this business

HospitalityHotels

Location details

2200 Empire Ave., Burbank, CA, 91504, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.23,571 reviews
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Monique's profile image
Monique 
5 years ago

Business response:

Monique, we are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management 

Robert's profile image
Robert 
5 years ago

Business response:

Robert, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Yue's profile image
Yue 
5 years ago

Good 

Business response:

Yue, thank you for the perfect review! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

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Claudia 
5 years ago

Business response:

Claudia, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

will's profile image
will 
5 years ago

I liked it all very clean and very nice service. Quick check in and very quiet the whole time i was there. 

Business response:

Will. thank you for posting such kind comments about your experience at Extended Stay America. It was a pleasure to read you were impressed with how immaculate our property is and the service provided by our courteous associates. Your excellent rating is appreciated, and we look forward to seeing you soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Quick check in, pleasant customer service, very clean property 

Business response:

It was a pleasure hosting you at Extended Stay America. We are glad to know you had a great time with us and that you were impressed with our courteous associates and well-kept property. Thank you for the fantastic feedback, and we look forward to seeing you again soon! Sincerely, Hotel Management 

Arlene's profile image
Arlene 
5 years ago

Very clean Basic amenities. Very clean. Staff is couteous and helpful 

Business response:

Arlene, it was a pleasure hosting you at Extended Stay America. We are glad to know you had a great time with us and that you were impressed with our courteous associates and well-kept property. Thank you for the fantastic feedback, and we look forward to seeing you again soon! Sincerely, Hotel Management 

Sam's profile image
Sam 
5 years ago

Room smell a little weird. The service was not the best. 

Business response:

Sam, thank you for your review. We are sorry for the unpleasant odor you experienced in your suite and even more distressing is the fact that you did not experience the best of our staff. Your feedback has been discussed with the appropriate team members to improve the quality of our accommodations and services moving forward. Please revisit us so we can provide you with a much better experience. Sincerely, Hotel Management 

Ilene's profile image
Ilene 
5 years ago

Nice room There was a smell in the bathroom, maybe from the wastbaskrt. There were spots on the carpet and the coverlet on the bed . They looked like it had been cleaned though.eindows were dirty on the outside to barely able to see through them. It would be very disturbingnif I were staying longer. Everything else was spotless. 

Business response:

Ilene, thank you for being our guest at Extended Stay America. We are glad you found your room overall clean, bur we regret overlooking a few areas. This has been addressed with the housekeeping department to ensure more diligence while servicing the guest rooms. We hope to see you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport

How is Extended Stay America - Los Angeles - Burbank Airport rated?

Extended Stay America - Los Angeles - Burbank Airport has a 3.2 star rating with 3,571 reviews. 

When is Extended Stay America - Los Angeles - Burbank Airport open?

Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.