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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Extended Stay America Hotel Los Angeles - Burbank Airport is located at 2200 W Empire Ave, Burbank, CA. This location is in the Northwest District neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cozinha boa, cama boa, ótima localização perto de lojas
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked your comfortable bed and the fully equipped kitchenette in your room. It is also great to read you liked our great location close to shopping. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
One stay was enough... The on the go breakfast was granola bars and individually wrapped muffins. Oh and instant oatmeal... some fruit or something not processed would have been appreciated. The hair dryer in the room was not working. It took 2+ hrs to get a blanket and a pillow. The vending machine for drinks was out of order and the vending machine for snacks gave the incorrect change and also ate a quarter. The elevator was creepy and the certificate for inspection expired in August 2019. The closeness to the Universal St... read more
Business response:
Sydney, thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Cleanliness and location. Friendly staff and very accommodating.
Business response:
Please accept our sincere thanks for reviewing your stay at Extended Stay America. We were delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Front desk is rude at night Everything was great, but Friday night coming back late to the hotel there was no sign that says use your hotel key to open door to the lobby, it was dark and raining, we knocked on the door and the lady at the desk that night was very rude, and and said im supposed to use the key to open the door, how are ppl supposed to know that with no sign, and im the guest at the hotel i didnt appreciate her rude attitude, definitely not what I paid for
Business response:
Roger, thank you for staying at our hotel. Although overall your visit was a pleasant one, we are sorry for the poor service delivered by one of our associates. We want our guests to experience genuine, attentive, and warm service throughout their stay, and we hope you will accept our apologies for falling short of this. We are grateful for your feedback, and we have shared your concerns with the appropriate individual. We appreciate your patience and hope you will consider staying with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 4.3 star rating with 1,992 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.