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Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient location and super friendly staff
The only thing we didn't like, and only this one thing, was that the hotel requires masks to be worn in all areas outside your room, but the female clerk who was on the desk at night, didn't wear a mask. The rules apply to everyone but her? 02-10-22 around 11pm.
Business response:
Deborah, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad to see from your rating that you had a pleasant stay overall. However, we want to share that we are diligently navigating through COVID-19, and your valuable insight is much appreciated as to how we can enhance our precautions and improve our guests' experience. We would also like to clarify that we are closely following and monitoring all applicable state, county, and federal mandates and reacting appropriately in... read more
Thing I didn’t like was my room was not attended to threw out my own trash beds weren’t made and to top it off I had no covers I had to ask for them.
Business response:
Joanna, thank you for staying with us and for reviewing your experience. We do want to apologize for not providing the clean, spotless room you were expecting upon arrival. We know how important fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We hope you will choose us again in the future so we can provide you with a much better stay. Sincerely, Hotel Management
It looked a little run down. The staff were very friendly and accommodating.
Business response:
Matt, thank you for your feedback about your stay at our hotel. We are glad to read you had an overall pleasant visit and liked the service provided by our staff. However, we apologize that our facility fell short of your standards. We are sharing your comments and feedback with my team as we work to update and refresh our hotel. We hope you will come and see our process should your future travels being you to our area again. Sincerely, Hotel Management
Very clean and safe area. Plus a light complimentary breakfast
Rooms don't have forks or knives or plates. Did not look clean. I paid for King and got a Queen. However, they were nice to discount the price. The towels looked dirty. The bed was not comfortable and felt like the wire was poking me.
Business response:
Thank you for your review and for choosing to stay at our hotel. We apologize for the issues you encountered which led to a disappointing stay. We have shared your feedback with the management team so adjustments can be made immediately. We would appreciate hearing from you regarding the specifics of your stay so we can make the appropriate changes and determine what is necessary to rectify the situation. Please contact our hotel by email or telephone at your earliest convenience. We look forward to hearing from you. Sincere... read more
Front desk staff were very helpful, especially Isai. But rooms need to be cleaner.
Business response:
On behalf of our staff, thank you for the very nice review. It is great to know that you received top-notch service from our front desk team. We will definitely share your compliments with all of them including Isai. That said, we are sorry for the inconvenience you may have due to the cleanliness of your room. We have shared your comments with my housekeeping team to be more diligent going forward. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,413 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.