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Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just convenience Missing closet door , also asked for drinking glasses cause they are not in the room, they never delived them. The staff was not very friendly.
Business response:
Thank you for your review. We are sorry for the service and maintenance issues you encountered while you were here and regret the inconvenience it caused. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Not bad The room was very big and the bed was comfy, however there were 2 plastic bags full of clothes and towels on the floor when we came in which was very weird and all the cabinet doors were open, although visibly not very clean inside. Also, we had to pay $5/day for parking which seems absurd to me. Lack of mirror in the room (aside from the bathroom) was inconvenient as well.
Business response:
Christina, thank you for staying at Extended Stay America. Although you had a pleasant visit, we are sorry for not meeting some of your expectations and regret the issue you experienced in your room. We value your feedback as it will help us improve our guest experience moving forward. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
The air conditioning and heater too noisy and hall way was smelly
Business response:
Keyvan, thanks for staying with us and for the review. We are sorry for the issues you encountered while here and regret the inconvenience caused. Your concerns have been shared with our maintenance and engineering team so we can understand what happened and correct our process to ensure a better visit for future guests. We would appreciate another opportunity to provide you both with a better experience when in the area. Sincerely, Hotel Management
Nice hotel conveniently located The rooms are large, with comfortable beds and chairs. The bath room is clean and useable. The only issue we had was with the computer wi fi. The hotel system kept disconnecting causing rebooting the computer too many times. The problem may have been that the wi fi transmitter was not strong enough to send a strong signal to our corner by Glenoaks Ave, thus triggering the constant rebooting. There are plenty of restaurants and other facilities close which makes the location a great one.
Business response:
Ron, thank you for the nice review of Extended Stay America. We are glad to know you had a great stay and liked your spacious room. However, we are sorry for the problem you encountered with the internet connectivity. We have asked our service provider to look into this matter to resolve this issue. We hope the positive aspect of your stay will bring you back on your next visit to this area. Sincerely, Hotel Management
Deluxe King Bed I booked this room with a king bed, and the day of check in, the receptionist informed me that they had upgraded me to a DELUXE King. I don't know the reason behind it, but I was flattered and thankful that they did that regardless of what reason may be behind it. The rooms were newly rennovated, so everything was brand new. Cleanliness is out of the question knowing that the rooms were newly rennovated. I would definitely recommended this hotel to anyone. It's borderline Burbank and Glendale.
Business response:
Erinne, thank you for staying at Extended Stay America and for the feedback. We are pleased to know you were benefited with our convenient location and that you had an enjoyable stay. Thanks again for recommending us and we look forward to your next visit when in the area. Sincerely, Hotel Management
Business response:
Jennie, thank you for the wonderful five-star rating of your stay at Extended Stay America. We are thrilled that you had an excellent experience, and the next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management
Just Okay. Overpriced. Traveled for a wedding, and this was about 7 minutes from the venue. Easy to reach freeways. About 40 minutes from Disneyland, and The Grove. You definitely need a car while staying at this property, as there's not much around. Room was clean. We stayed 3 nights, and never received housekeeping once (not even trash taken out or towels freshened). The entire second floor smelled like pot, so I could have done without that. Wouldn't be my first choice if I'm ever in the LA area, but was fine since very l... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Business response:
Wendy, thanks so much for the four-star rating of Extended Stay America. We are thrilled to see you loved everything we offer and that you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Perfect location to stay with our puppy!
Business response:
Catherine, we are happy you chose Extended Stay America for your stay. It is a pleasure knowing you were benefited with our convenient location and that our pet-friendly service was perfect for your needs. Thank you for your feedback, and we look forward to having you and your furry friend as our guest again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,413 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.