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Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope the Extended Stay America will be your first choice every time you visit this area. Sincerely, Hotel Management
Just OK It was OK there was no TV guide.. there was no curtain to hide ironing board. Only one night table.. the other location had two..
Business response:
Sonya, thanks for choosing our hotel. We are pleased you had a nice stay, but we apologize for not meeting all of your expectations. Your feedback is shared with our team in an effort to improve our service and facilities moving forward. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
it was ok, until the fire alarm started at 3am in the morning forcing us all to get out of bed and getting out of the building. wasted more than 1/2 hour of everyone.
Business response:
Thank you for reviewing your stay and for letting us know we have room for improvement. Our associates receive thorough training, but sometimes we do make mistakes. Our goal is to "get it right" every time and we will step up our efforts to make this happen. We encourage you to try us again the next time you visit our area. We are confident you will enjoy a better stay. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Nice hotel convenient to Dodger Stadium This is an extended stay hotel but had a great rate for one night. Needed a hotel close to Dodger Stadium and this was perfect.
Business response:
Discette, thank you for sharing your wonderful experience at Extended Stay America. We are delighted to read you loved the convenience of our location and found us to be a great value in the area. We also appreciate your observation and have taken a note of the same. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Joseph, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Business response:
Alexia, thanks for the four-star rating of your stay at Extended Stay America. We are pleased to know you had an overall great experience. We invite you to visit us again soon. Sincerely, Hotel Management
Hotel needs Updated The refrigerator made noise, room smelled like pet urine when we entered, light was shorting out, air conditioner dirty, outdated cabinets and bathroom, housekeeper did not come and clean and give us clean towels, had to ask. Breakfast not really muffins and coffee or oatmeal. The only thing good was the bed, safe environment.
Business response:
Christy, thank you for your feedback. We uphold all of the brand standards for quality and service. We're so sorry that our hotel fell short of your expectations, and We thank you for bringing your concerns to our attention.We appreciate your feedback and candor. We hope you will consider visiting us again on your next trip to our area so that we can make it up to you. Sincerely, Hotel Management
Rock Hard Bed New staff was being trained so it took a long time to be checked in, not a big deal everyone is new sometime. The bed made me question if I was, in fact, sleeping on the ground. Too hard. Continental breakfast is a stretch, cold micro muffins and granola bars... Coffee had run out by the time I went down stairs, 08:00.
Business response:
Jeffrey, thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,413 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.