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Extended Stay America - Los Angeles - Glendale
- Hotels
- Glendale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1377 W. Glenoaks Blvd., Glendale, CA, 91201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok The blankets are tough, and cold.
Business response:
Carol, thank you for your review. Although you were overall satisfied with your stay, we are sorry for the inconvenience you faced while being here. We hope to have another chance so we can serve you better. Sincerely, Hotel Management
Emergency Night of Hotel Quiet Hotel, quiet area, helpful staff, needed a night for emergency, convenient.
Business response:
Manny, thanks for the positive review. We are pleased to know you liked our calm atmosphere and the courteous service of our associates. It is a pleasure to know Extended Stay America could be of your service, and we hope you’ll choose us in the near future as well. Sincerely, Hotel Management
Business response:
Donald, we enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Room Cleanliness should improve The room was very dirty and was smelling. We had to use our deo spray to even get in the room. We have always lked extended stay and I dont know why this facilty was so bad. Perhaps the room we were given was a room that dogs stayed in! When you are charging extra fee for pets, you should clean extra to get rid of the pet related smells. The front desk staff were friendly and the common area and Bfast were clean.
Business response:
Thank you for being loyal towards our brand and choosing to stay at our hotel. Although you liked the service provided by our Front Desk associates, we are sorry for the cleanliness issues you had while being here. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. We hope you will consider giving our hotel another chance so we can leave you with a much better impression on your next visit. Sincerely, Hot... read more
Will stay somewhere else next time Room had a heavy smell of curry or some type of spice we had to sleep with the stove fan running to get the smell out of our room, kids above us were jumping around late at night and first thing in the morning.. my wife had to call the front desk at 6am to complain.
Business response:
Henry, thanks for evaluating your stay. Please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Pretty dated, carpeting needs upgrading. Very nice staff but hotel is older & needs upgrading. Carpet is old & threadbare, endow in the room faced back of hotel & view was trash bins.
Business response:
Nita, thank you for reviewing your experience. We are glad to know you were pleased with the service provided by our staff and had an overall comfortable stay. Also, your comments show we have room for improvements and we will certainly introspect and implement necessary measures in an effort to improve ourselves. We hope to see you again so we can deliver you an exceptional experience. Sincerely, Hotel Management
Pet Friendly/ Glendale-Burbank Nice area, convenient to walk for meals if you like. Pet friendly.
Business response:
Thank you for including Extended Stay America in your travel plans. It’s nice to know our location was convenient for your needs and that our pet-friendly feature worked well for you. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
Parking was not free. It was only $5 per day, but still it was not as stated on the website. Granola bars and small packaged muffins were the 'breakfast'. The room and beds were fine.
Business response:
Thank you for staying at Extended Stay America. We are glad you liked your room and had a nice time with us. Please note, our hotel website clearly states about the long term parking charges. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Glendale
How is Extended Stay America - Los Angeles - Glendale rated?
Extended Stay America - Los Angeles - Glendale has a 4.2 star rating with 1,396 reviews.
When is Extended Stay America - Los Angeles - Glendale open?
Extended Stay America - Los Angeles - Glendale is open now. It will close tomorrow at 12:00 a.m.