This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Internet didn’t work because she assigned the wrong room number. Key cards didn’t work. It took 3 tries to get it to work.
Business response:
Dear Mauriene,We sincerely apologize for the frustration you experienced during your stay. We understand how important it is for everything to work smoothly, and we regret we missed the mark in providing the seamless experience you deserve. We regret the trouble you had with your room assignment and key card, and we’ll review this with our team to ensure these issues are avoided moving forward. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Manage... read more
Buen lugar
Business response:
Dear Lupita,Thank you for taking the time to review your stay at Extended Stay America. We’re delighted that you had a positive experience during your stay. It’s always our goal to provide a welcoming and comfortable environment for all our guests, and we’re glad we could meet your expectations. Thank you again for your feedback, we appreciate your business. Sincerely,Hotel Management
Our complain only is the shower. The water coming out is so thin, cant wash off carefully.
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 3.4 star rating with 2,192 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.