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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location. Maintenance of common area need deep cleaning, hallways elevators. Breakfast is not really breakfast, what is provided is minimal and there is no eating area like other hotels.
Business response:
Dear Jose, We are pleased to know by your rating that you had an overall great experience. However, we would like to apologize for the issues you had during your stay. Please know that we take your comments to heart, and we will be taking steps to address these concerns. It is our goal to continually improve, and we hope you will consider staying with us again in the future. We would love the opportunity to provide you with a flawless stay from start to finish.Sincerely,Hotel Management
Business response:
Thank you for your stay, and wish see you soon.
Great staff
Business response:
Thank you for your stay, and wish see you soon.
Business response:
Thank you for your stay, and wish see you soon.
Business response:
Thank you for your stay, and wish see you soon.
Business response:
Thank you for your stay, and wish see you soon.
I was double charged, but they fixed it. The keycard system was down, had to wait to be let into our room. Also, we requested a toaster and utensils and were told to give them 30 mins, but never came.
Business response:
Dear Rene, We appreciate your review and are disappointed to learn about the issues you encountered during your stay. Please accept our apologies for this lapse in service. We will look into this further to ensure a satisfactory experience for our guests. Your feedback is instrumental in helping us enhance our guest experience, and we greatly appreciate your patience. We look forward to providing you with a more seamless stay during your next visit.Sincerely,Hotel Management
Property is beginning to run down from my previous visits. Dirty windows with spider webs all over them somehow takes away from view of beautiful mountains nearby. Closet doors stuck and do not close. A kitchen is provided, but no utensils or pans ( I’ll never leave home again without my cast iron fry pan somewhere in my luggage). And finally, memos from GM taped to every door in building regarding entry of management to inspect all rooms and visitors belongings for undisclosed items. Further statements state that failure to... read more
Business response:
Dear Doug, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 4.3 star rating with 1,346 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.