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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very comfortable
Business response:
Dear Guest, We're delighted to hear that you found your stay at Extended Stay America comfortable! Our team works hard to ensure a positive experience for all guests, and we appreciate your feedback. If there's anything specific you enjoyed or any suggestions you have, please feel free to share. We look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Management
Excellent and very clean!
Birthday Trip I chose this location because I wanted to be in Pasadena close to visited friend. However, the floor of the hotel ranked of animal pee scent and pet hair throughout that throw the odor off for the floor of the hotel. Customer service was not spectacular, but ok. The price was acceptable though.
Business response:
Dear Tonya, Thank you for choosing us. Having a good impression on the first visit is always nice, but we apologize for disappointing you. It is sad to learn of the inconveniences you experienced while with us. Although we make every effort to provide exceptional hospitality in all aspects, sometimes we fall short, and for this, we regret it. Thank you for your time; we assure you that we will address this appropriately. We are very grateful for your patience and hope to have another opportunity to provide you with the outst... read more
Cumple muy básicamente y es caro para ese nivel El hotel está descuidado, hay personas que cocinan alimentos y abren la puerta del cuarto y todo el piso se huele a ellos. El desayuno prácticamente no existe. La cama rechina y cada movimiento qué haces despiertas a tú pareja. Es bastante molesto.
Business response:
Dear Richard, Thank you for choosing us and sharing a review of your stay. We apologize for the disappointments you encountered during your stay. Your feedback is important to us, and we're sorry that the value for money did not meet your expectations. We will ensure that our accommodations meet the standards of cleanliness and functionality that our guests deserve. We appreciate your positive comments about the location and peaceful environment. We hope to provide you with a better experience. Thank you for sharing your con... read more
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 3.4 star rating with 2,236 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.