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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was alright
Business response:
Thank you for your review. We are happy to know you had an overall pleasant stay with us and liked your well-appointed suite. However, we regret if you had any inconvenience. We hope to have the chance to welcome you back and earn your highest rating. Sincerely, Hotel Management
Clean for the most part The room was clean, except for all the black hairs found in the bathroom (neither of us have black hair). Some long, some short, kinky...but lots. The bathroom sink pipe started leaking pretty good. Had to put our dirty towels underneath and stop using the sink. We used the bathtub as a sink but was difficult and kills your back. The good part was friendly emoyees at the desk. They didnt give me a hard time when I came down to ask for towels and supplies. Most other places give you a hard time for tha... read more
Business response:
Thank you for your candid evaluation. We are glad you had a pleasant stay overall and that you were pleased with the service our associates delivered. However, we apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Easy to check in out
Business response:
Thank you for being a guest at Extended Stay America. We are delighted you were happy with your check-in/out experience and had a great stay with us. We appreciate your feedback and invite you to revisit us. Sincerely, Hotel Management
There were ants in the bathroom, otherwise everything was really good
Good Like parking seems pretty safe.
It was a small cheap hotel room, nice and well air conditioned with some complimentary snacks but we woke up with some bites on us
Business response:
Thank you for sharing your feedback with us. Although you liked certain aspects and had an overall satisfactory stay, we apologize for the inconvenience you had. We will share your comments with our housekeeping team for their review and action. We do hope you will stay with us another time so we can provide you with a much better experience. Sincerely, Hotel Management
The rooms were clean everything was great. But the breakfast was amazing. They have an amazing breakfast, there is eggs, bacon, orange juice, French toast, hash browns, omelettes, muffins, bagels, toast, cereal, burritos. There was so much food. Honestly it was like a buffet. I didn't think when we first got there that there was going to be much of a breakfast buffet for that big hotel. And the room was huge, for sitting. And everybody just was happy, grabbing their breakfast. I remember they run out of eggs and the staff wa... read more
Business response:
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you liked our well-kept, spacious suite and enjoyed our grab-and-go breakfast offerings. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 4.3 star rating with 1,346 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.