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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice and spacioius!
Café da manhã piada Fiquei por apenas uma noite. Quarto grande com geladeira, fogão, microondas etc. O úncio senão foi o dito café da manhã oferecido. Apenas um cantinho do café, não tem nem lugar para sentar. Sem leite, sem frutas, sem pão, sem queijo etc. Muffin enbrulhado separadamente e barrinha de cereal. Uma decepção !!!! Fiquei anteriormente num hotel em Naples/FL e o café da manhã era muito bom ... enfim... armadilhas americanas.
Business response:
Dear Claudia, Thank you for your feedback. We're glad the room setup, including the kitchen amenities, suited your needs during your short stay. We do regret that the breakfast selection fell short of your expectations. We appreciate your perspective and will keep it in mind as we look to improve the guest experience. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a future visit. Sincerely, Hotel Management
The young lady representative with the short hair was exceptionally helpful and polite. She offered extra time if needed to check out even though we did not need it. The location did not have pool or Jacuzzi which was unfortunate, we would have indulged, but that was not why we were there. The restaurant are in quick proximity which we loved. The vending machine was pricy, a bag of chips was $4.05. The rooms are a bit older and shower had paint peeling and the shower head sprayed weird but the sleep was good and comfy and th... read more
Business response:
Dear Nija, We're glad to know the service provided by our team member made a positive impression and that you enjoyed a comfortable night's rest. While we understand that some amenities weren't available during your visit, we're pleased that the convenient location and reliable hot water helped make your stay more enjoyable. Your feedback about the room condition and vending prices is greatly appreciated, and we'll share it with the relevant teams as we continue to work on improvements. Thank you again for choosing our hotel... read more
Buen lugar
Home Away From Home I have nothing but Praise for Extended Stay on 5th St in Monrovia CA and this will be My Go To when I am in the area in need of a Motel , Extended Stay is a Much Better Motel than the El Rancho Motel in Pasadena And Or Motel 6 and Better Prices Actually Better All Around
Great location for us, comfortable room. We stayed a few nights - the kitchen was perfect for cooking a couple of meals. At the beginning of our stay there was a booking error and we didn't get the right room; employee Heidi went above and beyond to make sure we got moved to the right room the next night. Kudos to her for great customer service.
Business response:
Dear Lana, Thank you for taking the time to leave such wonderful feedback about Extended Stay America. We're delighted the location and comfort of the room suited your needs and that the kitchen made your stay more convenient. We're especially pleased to know that the room situation was quickly resolved and appreciate your recognition of the extra effort taken to make things right. It's great to hear that your stay became more enjoyable, and we're grateful for the opportunity to host you. We hope to welcome you back again so... read more
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 3.4 star rating with 2,192 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.