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Extended Stay America - Los Angeles - Simi Valley
- Hotels
- Simi Valley, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2498 Stearns St., Simi Valley, CA, 93063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
eh Nice beds and overall set up but the hallway smelled like the strongest curry and the room smelled like the aftermath of a cigar party. I booked a non smoking room.
Business response:
Thank you for choosing our hotel for your stay. We are sorry for the inconvenience you experienced due to the smoke smell in the room. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention so we can address it appropriately. Thanks again for staying with us, and we hope to welcome you once again to our hotel. Sincerely, Hotel Management
Quiet, clean & great staff No problems. Close to freeway and public transportation, clean room and comfortable.
Business response:
Julie, thank you for being our guest at Extended Stay America. We are happy to know our location was convenient for your needs and that you were impressed with your comfortable room. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Business response:
Irma, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management
Room was okay, lots of ants, bed was not comfortable. I thought Extended Stay was suppose to be a good alternative to high price hotels, but I would rather stay at a Hampton for about the same price.
Business response:
James, thank you for the feedback about your stay at our hotel. We are sorry to hear there were some concerns during your stay. To make sure this doesn't happen again, we are actively working with staff to improve our guest experience. We appreciate your comments as they will only help us improve. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Thank you! Sincerely, Hotel Management
Good Value An excellent budget hotel. a little more information at check in would be helpful.No complaints.
Business response:
Robert, thanks for being our guest at Extended Stay America. We are delighted to read you liked our outstanding service and that you found us to be a good value. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
Business response:
Emilly, thank you for the 5-star rating. We are delighted your visit with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Perfect kitchen, Friendly staff Arrived around 1AM. System's locked so we had to wait 20min to check in. Other than that, everything's perfect. The girl at the front desk, Sherry, was super nice and helpful. Like all our stays at Extended Stay Americas, kitchenwares were well provided, which was life saver cos we come from China, really need our vegetables, and cold salads are just unbearable. Will be looking for ESA next time we come to US
Business response:
Zaiming, we appreciate your loyalty to our brand. We are delighted to read you liked your well-appointed room and the courteous service provided by our front desk staff. We will be sure to share your compliments with Sherry. Thanks again for being our guest, and we look forward to your next visit to Extended Stay America. Sincerely, Hotel Management
Not what I expected The hotel smelled old and when I finally got to the room & settled I realized I had no dishes, glasses, cookware, nothing. I had to get boxed 'packages' of all the items. Bed was hard I could feel the springs. The room and bathroom was clean. It was good for my purposes but I won't stay here when I come back.
Business response:
Charlene, thank you for being our guest. We are happy to know you had a good time here and that your overall experience was a pleasant. With that said, we’re sorry you were not happy with our hotel policy. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Love kitchenette; clean, spacious, quiet Feels like a studio apartment. Tucked-away in drab but cozy spot.. Staff very friendly and helpful. Keep the windows closed because cars on the highway are a rock-throw away, out the window. the closes windows do cut the sound. Much nicer than a Motel 6 but not much more cost.
Business response:
Thank you for sharing your experience with us. It’s nice to know you were impressed by our courteous associates and that you liked your comfortable room and our fully-equipped kitchen. We appreciate your feedback and hope to have the honor of hosting you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Los Angeles - Simi Valley
How is Extended Stay America - Los Angeles - Simi Valley rated?
Extended Stay America - Los Angeles - Simi Valley has a 4.3 star rating with 1,308 reviews.
When is Extended Stay America - Los Angeles - Simi Valley open?
Extended Stay America - Los Angeles - Simi Valley is open now. It will close tomorrow at 12:00 a.m.