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Extended Stay America - Los Angeles - Torrance
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance is located at 3525 Torrance Blvd, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3525 Torrance Blvd., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice affordable
A horrible start that ended ok The first room I was given was in horrible condition: damaged furniture, missing desk lamp and chair, no art work, gouges across the wall above the bed, and a very noisy air conditioner. The last straw came when I went to the bathroom in the middle of the night and saw roaches when I turned on the light, and noticed a dead one in the bathtub! I went to the front desk 1st thing in the morning and they were very apologetic and happy to give me a new room. They told me the woman that had been stay... read more
Business response:
Dear Guest, Thank you for taking the time to write a review of our hotel. Your comments on the mentioned issues have left us disheartened. We will look into this further and significantly appreciate you bringing this to our attention. Your remarks are noted and shared with the concerned individuals for further improvement. Our staff is included in the discussion to ensure this service failure doesn't happen again. Your feedback will help us to improve our service and guest experience continuously. On the positive side, it is... read more
everything
Business response:
Dear Robert, Thank you for taking the time to share your review of our property. We are thrilled to have exceeded your expectations and provided you with an enjoyable stay. At Extended Stay America, we offer exceptional service and amenities to cater to every traveler's needs. We appreciate your business and hope to have the pleasure of serving you again soon.Sincerely,Hotel Management
前日、同じ名で場所違いのホテル（Orange County）に宿泊したが、そちらは施設も新しく、清潔だったが、この Torranceの施設は古く、部屋も変な匂いがして快適とは言い難かった。
Business response:
Dear Keiichi, Thank you for taking the time to review your experience with us. We appreciate your feedback and understand your concerns about the difference in facility conditions between our two locations. Your feedback is invaluable to us, and we'll work to improve the overall experience for our guests. We hope you will consider giving our hotel another chance so we can leave you with a much better impression on your next visit.Sincerely,Hotel Management
Not lucky because of the storm and earthquake..
Frequently asked questions about Extended Stay America - Los Angeles - Torrance
How is Extended Stay America - Los Angeles - Torrance rated?
Extended Stay America - Los Angeles - Torrance has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Los Angeles - Torrance open?
Extended Stay America - Los Angeles - Torrance is open now. It will close tomorrow at 12:00 a.m.