This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Torrance
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance is located at 3525 Torrance Blvd, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3525 Torrance Blvd., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was not acceptable and manager pleasantly, and without judgment, gave us another room.
Business response:
Dear Laura, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back. Sincerely, Hotel Management
Not bad for the price. Not bad. Good location. Friendly staff. Needs some updating. Needs more outlets in the room to change devices.
Shower was not rinsed well; shower floor was slippery. No shelf in bathroom.
Business response:
Dear Wayne, thank you for staying at our hotel and for taking the time to let us know we have room for improvement. We assure you that your concerns are being shared with the appropriate individuals, and action will be taken where necessary. We hope you will consider giving us another chance to show you the hospitality we are known for. Sincerely, Hotel Management
Room was clean staff was friendly the only thing the hallways had a funky smell other than that it was a good stay.
Business response:
Dear Jesse, thank you for being our guest. It is nice to see this type of recognition for our staff, and we will surely share your compliments with them. We have also noted your feedback and apologize if the smell compromised your experience. On behalf of everyone here at Extended Stay America, we invite you to stay with us again for a flawless experience. Sincerely, Hotel Management
Pros: The receptionist was nice. Close to Redondo Beach. Cons: I was told the hotel was overbooked and that there was a chance o might not get the room despite having a reservation. The property needs tons of updating. It smelled horribly of cigarette, there were hairs on the blanket, the ironing board broke and fell on my foot while I was ironing.
Business response:
Mireya, thank you for taking the time to evaluate your overall experience with us. We are glad you were pleased with the service provided by one of our front office associates and found our location close to Redondo Beach to be convenient. That said, we regret our hotel did not meet your expectations for an enjoyable time. We have taken note of the suggestion about the update as we are continually striving to ensure a perfect visit for every guest. Additionally, your feedback will help us enforce our no-smoking policy effect... read more
I love it. It is close to many restaurants and tgr Del Amo malll!
Business response:
Norma, thank you for choosing Extended Stay America and sharing your experience. We are glad you had a great stay, and our location was convenient for everything you wanted to do on this visit. It was a pleasure to have you as our guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance
How is Extended Stay America - Los Angeles - Torrance rated?
Extended Stay America - Los Angeles - Torrance has a 4.1 star rating with 1,129 reviews.
When is Extended Stay America - Los Angeles - Torrance open?
Extended Stay America - Los Angeles - Torrance is open now. It will close tomorrow at 12:00 a.m.