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Extended Stay America Hotel Los Angeles - Torrance is located at 3525 Torrance Blvd, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
3525 Torrance Blvd., Torrance, CA, 90503, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I booked my room for one location but was moved to a different location. I was also charged $20 more than my daily rate on Expedia. I didn't see the receipt until I checked out and went home to look at the nightly rate, excluding taxes and fees.
Business response:
Thank you for your comments. We are sorry for the issues you mentioned and regret the inconvenience caused due to the charges. If you have queries, feel free to reach out to our front desk so that our associates can assist you further. We hope you will visit us again in the future. Sincerely, Hotel Management
Some noise on the above room otherwise ok
Business response:
Sheila, thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your visit to our hotel. However, we regret the noise you experienced. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
The room service is not daily and its a weekly basis.
Business response:
Thank you for being our guest. We are sorry to know you did not like our housekeeping and regret any inconvenience caused to you. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
The staff were so friendly! The room was clean and affordable. 5 stars for sure
Business response:
Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a nice stay and that you enjoyed our accommodations as well as the great service delivered by our associates. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice customer service and clean facilities. Breakfast was over rated
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. We are also glad you liked our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Extended Stay America - Los Angeles - Torrance has a 4.2 star rating with 1,270 reviews.
Extended Stay America - Los Angeles - Torrance is open now. It will close tomorrow at 12:00 a.m.