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Extended Stay America - Los Angeles - Torrance
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance is located at 3525 Torrance Blvd, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3525 Torrance Blvd., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel ran my credit card,but I already paid The hotel ran my card to pay for a stay that I had already paid for with cash! How does that happen? Could have messed up my vacation and Xmas plans!
Business response:
Thank you for your stay and for sharing your experience. You may have noticed from previous reviews, it is unusual for us to receive this type of feedback about our service, so we sincerely apologize we let you down. We appreciate you sharing your comments as it will help us improve. We hope you will consider this an isolated incident and come back for another stay. We would love the opportunity to provide you with the hospitality we desire for all of our guests. Sincerely, General Manager
Short Stay Hotel is an OK choice for a two night stay - the property is better suited for long term stays
Business response:
Thank you for taking the time to evaluate your experience. We are happy your overall stay was enjoyable. However, we are sorry if any inconvenience was caused while you were here. It was our pleasure serving you, and we hope you give us another chance to serve you better in the future. Sincerely, General Manager
Kitchen utensils wasn't in the room and hair dryer. There was shampoo but no conditioner. Didn't have any breakfast just muffin, granola and coffee. Should have breakfast buffet. Room was pricey.
Business response:
Our thanks for taking the time to review your stay with us. I am glad to see your overall visit was pleasant. Kitchenware and other amenities for your suite is available and kept at the front desk, and our team gladly delivers these items to your suite. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. Thanks for your feedback, and we hope to welcome you back again when in our area. Sincerely, General Manager
Business response:
Many thanks for taking the time to post your generous ratings online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Los Angeles - Torrance. Sincerely, General Manager
Good people. Good location.
Business response:
Thank you for sharing your comments regarding your stay at Extended Stay America - Los Angeles - Torrance. We are glad you loved our convenient location and our front desk service. We will be sure to share your kind words with our team, especially with Jose, for a job well done. We appreciate your feedback and hope to have you back with us soon. Sincerely, General Manager
It's ok Very loud, you can hear people in the hallways and above you. Dirt left in the corners. Counter very sticky. Need o. Heck out down at the front desk the pans and plates and silverware. Internet was slow.
Business response:
Thank you for taking the time to evaluate your stay. We are happy that you liked our convenient location and the fully equipped kitchen in your room. However, we are sorry for the noise issue you had and the inconvenience caused due to our Wi-Fi service. Please know your feedback will be shared with our staff so we can ensure your next stay is exceptional. We appreciate your comments as they will only help us improve. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Sinc... read more
Location, Location, Location...
Business response:
It was our pleasure having you as our guest at Extended Stay America - Los Angeles –Torrance Blvd. We appreciate your nice comments about our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. We appreciate your observations and look forward to welcoming you back soon. Sincerely, General Manager
全くいつも通りのExtended フロントは親切で、駐車場も広い。他の同系列ホテルと全く同じだが、コンセントの場所が悪い。充電しながら作業するのは不可能。あと、周りは何もない。車が必要不可欠。
Business response:
Thank you for choosing our hotel and for your review. We are glad you liked our welcoming associates and parking facility. However, we regret our location was not appealing to you and apologize for the inconvenience you experienced. Thank you again for your review. We hope to welcome you back at Extended Stay America - Los Angeles - Torrance Blvd. soon. Sincerely, General Manager
smelly room I asked for a non smoking room...and when I got to the hotel the whole hotel smelled like smoke. when I got to my room it smelled so bad...I'm never gonna stay there again.
Business response:
Thank you for choosing our hotel for your stay. We are sorry for the inconvenience you experienced due to the smoke smell in your room. We have strict policies where we prohibit smoking in the non-smoking rooms. I appreciate you bringing this to our attention, so we can address it appropriately. Thank you again for staying with us, and we hope to welcome you once again to our hotel. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Los Angeles - Torrance
How is Extended Stay America - Los Angeles - Torrance rated?
Extended Stay America - Los Angeles - Torrance has a 4.1 star rating with 1,129 reviews.
When is Extended Stay America - Los Angeles - Torrance open?
Extended Stay America - Los Angeles - Torrance is open now. It will close tomorrow at 12:00 a.m.