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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Everything was ok but the carpet was dirty and sticky inside the bedroom
Business response:
Dear Nelly, We are sorry to hear about your experience with the cleanliness of the carpet in your room. Ensuring a comfortable and clean environment for our guests is a top priority, and we regret any inconvenience or discomfort caused. Please accept our sincere apologies for falling short in this regard. Your feedback is invaluable, and we're actively addressing this issue with our housekeeping team to ensure improvements are made. We hope you will consider giving us another chance to provide you with a much-improved experi... read more
Good
The rooms are very clean and up to date. The walls are paper thin, you could hear snoring from the adjacent room and they had a dog that was barking, The building was well kept but the area around the facility had cigarette butts all along the outside of the building. People were not picking up their dogs droppings.
Business response:
Dear Samuel, Thank you for choosing us and sharing your experience. We are glad you had a great stay overall, but we are disappointed that we did not meet every expectation. We will address your concerns with the appropriate individuals to ensure this does not happen again. Please accept our apologies for any inconvenience. We hope to have the opportunity to better your stay should your travel plans bring you back to the city.Sincerely,Hotel Management
Extended Stay America - Los Angeles - Valencia has a 4.2 star rating with 1,351 reviews.
Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.