This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Valencia
- Hotels
- Stevenson Ranch, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Customer service is great also lots of parking and the rooms are great for a economical price I’ve been to other hotels with the same price range and this place bets em 👍
Business response:
Dear Daniel, We are thrilled you had a fantastic experience at Extended Stay America! Providing exceptional customer service, ample parking, and comfortable rooms at an affordable price is what we aim for. Your positive feedback means a lot to us, and we're delighted that we exceeded your expectations. We look forward to welcoming you back soon for another wonderful stay!Sincerely,Hotel Management
Everything was ok but the carpet was dirty and sticky inside the bedroom
Business response:
Dear Nelly, We are sorry to hear about your experience with the cleanliness of the carpet in your room. Ensuring a comfortable and clean environment for our guests is a top priority, and we regret any inconvenience or discomfort caused. Please accept our sincere apologies for falling short in this regard. Your feedback is invaluable, and we're actively addressing this issue with our housekeeping team to ensure improvements are made. We hope you will consider giving us another chance to provide you with a much-improved experi... read more
Good
The rooms are very clean and up to date. The walls are paper thin, you could hear snoring from the adjacent room and they had a dog that was barking, The building was well kept but the area around the facility had cigarette butts all along the outside of the building. People were not picking up their dogs droppings.
Business response:
Dear Samuel, Thank you for choosing us and sharing your experience. We are glad you had a great stay overall, but we are disappointed that we did not meet every expectation. We will address your concerns with the appropriate individuals to ensure this does not happen again. Please accept our apologies for any inconvenience. We hope to have the opportunity to better your stay should your travel plans bring you back to the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Valencia
How is Extended Stay America - Los Angeles - Valencia rated?
Extended Stay America - Los Angeles - Valencia has a 4.2 star rating with 1,345 reviews.
When is Extended Stay America - Los Angeles - Valencia open?
Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.