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Extended Stay America - Los Angeles - Valencia

4.2
  • Hotels
  • Stevenson Ranch, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more

Location details

24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,351 reviews
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Alicia's profile image
Alicia 
5 months ago
Nicholas's profile image
Nicholas 
6 months ago
Megan's profile image
6 months ago

Just right It gets the job done - nothing fancy or extra but the price was reasonable and everyone slept well! 

Laura's profile image
6 months ago

The staff was above excellent!! Unfortunately it was a bit run down for almost $200 a night. 

Business response:

Dear Laura, Thank you for your kind words! We are delighted to hear you appreciated the excellent service from our staff at Extended Stay America. However, we are sorry to hear that the condition of the property did not fully meet your expectations with the price you paid. Your feedback is valuable, and we are working to address these areas. We hope to welcome you back for an improved experience.Sincerely,Hotel Management 

Victor's profile image
Victor 
6 months ago
Andressa's profile image
Andressa 
6 months ago
Angela's profile image
Angela 
6 months ago

Breakfast should be taken off the advertisement. I don’t consider a muffin or a breakfast bar breakfast. No fruits or full meal offered. Certain drinks were offered and oatmeal. That’s it. Nothing much was in rooms-toilet & tissue paper and handsome were included but no shampoo/conditioner. Certain kitchen items were available upon request as well as hair dryer. It would have been nice to have a hairdryer in the room. No ice machines. The kitchen was nice with refrigerator, stove & microwave. 

Business response:

Dear Angela,Thank you for being a valued guest and for posting your comments. We are sorry you felt your room did not have the amenities you desired. Since we are not a full-service property, we offer limited amenities in our rooms. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We appreciate your kind words about our fully equipped kitchen. It was a pleasure hosting your visit, and we hope to see you again soon.Sincerely,Hotel Management 

Carrie's profile image
Carrie 
6 months ago

Fine 

Business response:

Dear Carrie, Thank you for your feedback. We’re glad to hear that your stay was satisfactory. If you have any specific suggestions or concerns that could help us improve, please feel free to share them. We strive to provide a great experience for all our guests and would love to have the opportunity to make your next stay even better. We hope to welcome you back soon.Sincerely,Hotel Management 

Adriana's profile image
Adriana 
6 months ago

La habitación necesitaba algo de limpieza ,habia polvo en las lamparas y a pesar q pedi habitación para no fumadores olia mucho a cigarro ..solo dormí 4 horas ahi asi q no valia la pena ir a quejarme en recepcion ,ademas q ya no habia habitaciones disponibles...fuera de eso todo bien . 

Business response:

Dear Adriana,Please accept our apologies for not exceeding your expectations. The cleanliness and room conditions you describe are unacceptable and not representative of our quality standards. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and thank you for bringing this to our attention. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making nec... read more

Frequently asked questions about Extended Stay America - Los Angeles - Valencia

How is Extended Stay America - Los Angeles - Valencia rated?

Extended Stay America - Los Angeles - Valencia has a 4.2 star rating with 1,351 reviews. 

When is Extended Stay America - Los Angeles - Valencia open?

Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.