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Extended Stay America - Los Angeles - Valencia
- Hotels
- Stevenson Ranch, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property is well worn. In much need of major renovation and maintenance.
Business response:
Dear Steve,We’re sorry that the condition of the property did not meet your expectations. A well-maintained space is essential for a comfortable stay, and we understand how important that is to our guests. Your feedback is appreciated, and we will share it with our team as we continue working on improvements. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a future visit.Sincerely,Hotel Management
So far it’s ok not as bad as I was thinking the staff was helpful Andrew thank you !! They could just use new decor other than that I was good
I loved my room. Super clean and spacious. Came with microwave, mini fridge, hair dryer, fabulous toiletries and coffee maker with coffee options. I could sign into Netflix on the TV which was a wonderful surprise. Staff was helpful and friendly. Breakfast had many varieties of hot and cold items. I've been sold on this hotel chain as a first choice!
Business response:
Dear Christina, Thank you for sharing your generous comments regarding your time at Extended Stay America. It's great to know you loved everything about your suite, as well as our breakfast selections. We take pride in providing friendly service and homelike comforts for an enjoyable stay and appreciate you recognizing our efforts!We look forward to welcoming you back for another stay and wish you all the best with your travels.Sincerely,Hotel Management
Vending machine won't accept money
Close to where I was at
Business response:
Dear Timothy,Thank you for reviewing your stay at Extended Stay America. We're glad to hear that our location was convenient for your needs. We always strive to offer a comfortable stay in a great location, and we appreciate you choosing us for your visit. It was a true pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
It wasn't clean in the common areas.
Business response:
Dear Thomas,We regret that the cleanliness of the common areas did not meet your expectations during your stay. A clean and welcoming environment is important to us, and we apologize for the areas that were not up to standard. We will address this with our team to ensure that all areas are consistently maintained. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay.Sincerely,Hotel Management
Dog barking in a room down the hall. Can hear things occuring in rooms close by or next door. Not quiet enough
Frequently asked questions about Extended Stay America - Los Angeles - Valencia
How is Extended Stay America - Los Angeles - Valencia rated?
Extended Stay America - Los Angeles - Valencia has a 4.2 star rating with 1,398 reviews.
When is Extended Stay America - Los Angeles - Valencia open?
Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.