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Extended Stay America - Louisville - Alliant Avenue
- Hotels
- Louisville, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1650 Alliant Ave., Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your feedback.
Business response:
We appreciate your feedback and thank you for staying at Extended Stay America.
Was clean, quiet and the stay was great. When the breakfast ran low they were quick to restock. Was so happy with the coffee and the cream choices.
Business response:
Thank you for the glowing review of Extended Stay America. We believe that excellent customer service and fresh, well-kept property makes us an amazing choice. Also, we are happy to know you were able to start your day off right with our complimentary grab-and-go breakfast. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Business response:
Thank you for your feedback.
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Breakfast left something to be desired!
Business response:
Florence, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
The space was appropriate. The room smelled like someone had smoked in it for an extended amount of time. I informed the front desk who gave me a watered down bottle of Febreeze. There were grocery bags left in the drawers. The breakfast was oatmeal and cereal bars on a cart in front of the check in desk. Keys to room did not work after exchanging them 3 times. The batteries were dead supposedly. I have stayed in a lot of hotels over the years for club volleyball and I would not stay at this one again.
Business response:
We are sorry for the issues you encountered. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Some of the furniture was dirty, there was no shampoo and conditioner and there were no cups or glasses. The Kitchenette was empty, no plates glasses or silverware.
Business response:
Thank you for reviewing your recent stay, we value each of your comments. We apologize for the lack of bath amenities you had in your room and have discussed it with the concerned team for further improvements. Please know that kitchenware is available at the front desk for our guests who need them. We hope to have the pleasure of hosting all your future visits. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Louisville - Alliant Avenue
How is Extended Stay America - Louisville - Alliant Avenue rated?
Extended Stay America - Louisville - Alliant Avenue has a 4.3 star rating with 734 reviews.
When is Extended Stay America - Louisville - Alliant Avenue open?
Extended Stay America - Louisville - Alliant Avenue is open now. It will close tomorrow at 12:00 a.m.