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Extended Stay America - Louisville - Alliant Avenue
- Hotels
- Louisville, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1650 Alliant Ave., Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Remove the hair people! Front desk staff was friendly, room was not clean I had hair on the couch, chairs, shower, and floor. The floor was sticky as well. Bed slept ok and since I needed sleep so I could work the next day I survived.
Business response:
Thank you so much posting a review of your stay. It is nice to read that we met most of your expectations. However, we do apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Exhausted customers! The Clerk was extremely nice and very helpful very family we just found the pillows and the mattress to be not good !!!!! we had a horrible time sleeping 💤 which left us extremely tired the next day while we had to work and the breakfast was very disappointing but the Clerk was extremely nice !
Business response:
David, thank you for your comments. It’s nice to read you had an overall pleasant visit and liked the service provided by our staff. However, we are sorry you found the bed uncomfortable and that you were disappointed with our grab-and-go breakfast offerings. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have th... read more
Ehh I had a family totaling 6. So I had a room w/ 2 double beds and a hidabed. However the hidabed is only like a twin size bed. I had took afk for sheets for the hidabed even though my reservation said I had 6 people in my party. They don't have roll away beds. So 1 of us slept on the floor. There wasn't anyone at the front desk when I got there to check in at 11 p.m. there was a phone w/ instructions ri get someone. It took longer 15 minutes for someone to answer then finally come.
Business response:
Amanda, thank you for staying at our hotel. We are sorry that we were unable to provide you the room of your choice and regret the inconvenience caused. We have shared your feedback with our concerned team members to ensure we never repeat this again. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Well... Okay hotel for the price. Our room was clean but had a couple of character flaws (burned countertop, stained refrigerator and squeaky shower floor). The pool water was green so we did not attempt to swim. The front desk staff member was courteous and friendly at check-in/out. Noise level both nights we stayed were tolerable. Overall, average hotel. Would stay again if in a pinch.
Business response:
Rebecca, thank you for staying at our hotel. Although you had an overall pleasant stay, we are sorry for the issues you experienced during your visit with us. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We look forward to having you visit again so we can provide you with a better experience. Sincerely, Hotel Management
Everything was clean, and I had a comfortable night’s sleep. No frills.... It was a nice location off the interstate to sleep and then I left early the next morning.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know you had a peaceful overnight stay with us and found our location ideal for your needs. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
I believe Dawn was her name at the front desk was very pleasant accommodating and efficient. Hats off to her
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were treated exceptionally well by our staff. Everyone from our team has appreciated you for highlighting their efforts. Reviews such as yours mean a lot! Thank you, and we look forward to welcoming you and your family back soon. Sincerely, Hotel Management
Business response:
Nora, thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Louisville - Alliant Avenue
How is Extended Stay America - Louisville - Alliant Avenue rated?
Extended Stay America - Louisville - Alliant Avenue has a 4.3 star rating with 734 reviews.
When is Extended Stay America - Louisville - Alliant Avenue open?
Extended Stay America - Louisville - Alliant Avenue is open now. It will close tomorrow at 12:00 a.m.