This profile has been claimed by the business owner or representative.
Extended Stay America - Louisville - Alliant Avenue
- Hotels
- Louisville, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1650 Alliant Ave., Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Bruce, thank you for taking the time out of your busy schedule to post your complimentary rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, Hotel Management
Good choice The staff at the front desk was the best. Everyone very friendly. Grab and go breakfast not my cup of tea, but ok. Area has lots of eating places. Walmart Market close by. Convenient to downtown Via 64 west. Family loved the room.
Business response:
Gloria, thanks for being our guest at Extended Stay America. It was a delight reading you liked our excellent service and our location was absolutely perfect for your needs. It was a pleasure serving you and your family, and we hope you all will choose us again in the near future. Sincerely, Hotel Management
Breakfast was questionable. The only issue we had was that their advertised "breakfast" was coffee and a power bar.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was good, but we are sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with my food & beverage team for any future improvements. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
It was good for the price. Beds could be better as well as sheets and towels.
Business response:
Ashlee, we appreciate you being our guest and for providing your feedback. Thank you for mentioning you had an overall comfortable stay and that you found us to be a good value. We have taken a note of your feedback and hope to have another opportunity to restore your confidence in us. Sincerely, Hotel management
Perfect for what we needed... This hotel was very reasonably priced so I wasn't sure what to expect! Everything was very nice, clean and comfortable. I would definitely book this hotel again.
Business response:
Janette, thank you for being our guest at Extended Stay America. We are glad to know you were impressed with your clean, comfy room and that you were impressed with the good value we offer. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Linda, many thanks for taking the time to post your generous ratings online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Louisville - Alliant Avenue. Sincerely, General Manager
vacation it was suitable. in town for basketball tournament. When pullout couch was open, and no where to put luggage, you could barely move around the room. no daily maid service. have to exchange towels at desk. if you need a place to sleep, this will do
Business response:
Randy, thank you for staying at our hotel while here for your tournament and for letting us know you had an overall pleasant visit. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. We regret the inconvenience caused and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Jan, I am sorry to read that we failed to meet your expectations. We hope you will accept my apology for what transpired. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, General Manager
Great location. Great service, however, the walls and doors are thin. We heard all conversations in the hallways and in front lobby. Couldn't get to sleep or stay asleep.
Business response:
Amber, thank you for staying with us and sharing your comments. We are happy that you liked our courteous service and convenient location, but we are sorry for the noise issue you had while you were here. We hope you will return as we would love to provide you with a better experience and a good night's rest! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Louisville - Alliant Avenue
How is Extended Stay America - Louisville - Alliant Avenue rated?
Extended Stay America - Louisville - Alliant Avenue has a 4.3 star rating with 734 reviews.
When is Extended Stay America - Louisville - Alliant Avenue open?
Extended Stay America - Louisville - Alliant Avenue is open now. It will close tomorrow at 12:00 a.m.